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Glossary of SmartSuite Terminology

Every term SmartSuite uses, A to Z, each with a one-line definition and a link to the article that explains it.

Written by Emma Montgomery

This glossary defines the words SmartSuite uses, from Action to Workspace, in alphabetical sections. Each entry is one or two sentences and links to the article that explains the term; the five building blocks (workspace, solution, table, record, field) come first.

About 15 minutes to read; use it as a reference minutes.

Plan Availability

All plan types. Plan names and plan-dependent terms follow the pricing page: Team, Professional, Enterprise and Signature.

Permissions

Every member.

Platform

Web

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The five building blocks

Workspace: Your SmartSuite account. A company or team usually shares one; each workspace has its own plan, members and solutions, and you can belong to several.

Solution: The container for one business process: its tables, views, dashboards and automations. Solutions appear as tiles on the home page, grouped by Category.

Table: Records of one type of item, such as projects, tasks or products. Every solution has at least one table, shown as a tab across the top.

Record: One item in a table: one project, one task, one contact. Expand a row in Grid View to open the record page with every field.

Field: One attribute of a record and one column in Grid View. SmartSuite has more than 40 field types, from text, numbers and dates to SmartDocs and Linked Records.


A to C

Action: The step an automation runs when its trigger fires: send an email, update a record, create a record and more. An automation has one trigger and up to 10 actions.

Activity History: The log on every record of what changed, from what to what, by whom and when. Retention is 1 year on Team, 2 on Professional, 3 on Enterprise and Signature.

Administrator (Workspace Administrator): The role with full control of the workspace: members, Teams, billing, settings and every solution, including private views.

API: The REST interface that lets other systems read and write your records. Calls count toward the monthly automation runs and API calls allowance of your plan.

API key: A token tied to one member that carries that member's permissions when another application calls the API on their behalf.

Assigned To: The field that gives a record an owner. The owner is notified and sees the record in My Work.

Assignee and Assignee+: Table permission levels. Assignee: view and edit only records assigned to you. Assignee+: the same, plus create records that are auto-assigned to you.

Automation: A rule that pairs a trigger with up to 10 actions to do repetitive work for you. Runs count toward your plan's monthly allowance.

Calendar View: A view that places records on a monthly, weekly or daily calendar by a date field.

Card View: A view that shows each record as a card with the fields you choose.

Category: A group of solutions on the home page. Administrators manage Categories; Solution Managers assign solutions to them.

Cell: The meeting point of one record and one field in Grid View; the term is used only for the spreadsheet-style view.

Chart View: A view that turns records into bar, column, line, pie and other charts.

Comment: A note on a record where the team talks beside the work. Comments support @mentions and show in the Notification Center.

Commenter: A table permission level: view and comment on all records, create or edit none.

Condition: A rule a record must meet: in a filter to be shown, in an automation to continue.

Contributor: A table permission level: create records, edit only records assigned to you, view the rest.


D to G

Dashboard: A page of widgets that shows data from one or several tables and solutions: charts, lists, counts, buttons and text.

Demo data: The sample records a Solution Library template ships with. Remove them from the solution's template menu with Delete Demo Content Data; your own records stay.

Document Designer: The tool that builds PDF templates filled with record data: lines, boxes, static text and fields placed on the page.

Editor: A table permission level: create and edit your own records, view everyone else's.

Enterprise: The per-seat plan with custom pricing that adds single sign-on, SCIM, audit logs, IP restrictions, data loss prevention and European data residency, with 400,000 records per solution.

Field permissions: Who Can View and Who Can View and Edit, set per field; available on Professional and Enterprise.

Field type: What kind of data a field holds and how it behaves: Text, Number, Date, Status, Single Select, Assigned To, SmartDoc, Linked Record and more than 30 others.

Fields to Display: The toolbar setting that chooses which fields a view shows and in what order; it does not delete fields or change other views.

Filter: A view setting that hides records that do not meet its conditions; filters combine with AND and OR and are specific to each view.

Form View: A view that collects records from people who fill in a form, shared by link or embedded in a website; form submitters are not billed.

Formula: A field that calculates a value from other fields with functions and operators, as a spreadsheet does.

Full Access: The table permission level that allows creating, editing and deleting every record.

General Access: The role most members have: work in the solutions and tables shared with them or their Teams.

Grid View: The spreadsheet-style view: one row per record, one column per field, with inline editing, sorting, filtering and grouping.

Group: A view setting that collects records under headings by a field's values; specific to each view.

Guest: A member type added to a solution to reach the records assigned to them; guests see only what they are given.


H to M

Home page: The first page after sign-in: your solutions grouped by Category, with search, My Work and the profile menu in the top panel.

Integration: A connection between SmartSuite and another system, built in, through a connector service or through the API.

Invitation: The email an Administrator sends from Manage Members that adds a person to the workspace with a role and a type. A member is billed when they accept.

Kanban View: A board view with one column per value of a field such as Status, and one card per record.

Limit: A maximum set by your plan: records per solution, file storage, automation runs and API calls per month, Linked Record fields per table, Recycle Bin days.

Linked Record: A field that connects records in two tables, in the same solution or across solutions. The link is mirrored in both tables.

Locked view: A view that only its creator, a Solution Manager or an Administrator can change; Professional, Enterprise and Signature.

Map View: A view that plots records on a map from an address or location field.

Member: A person in the workspace. Every member has a role (Administrator, Solution Creator, General Access) and a type, and may hold Solution Manager on individual solutions.

Member Directory: The built-in directory of every member's profile: contact details, skills, interests and status.

My Work: The page in the top panel that lists every record, comment, checklist item and personal task assigned to you, grouped by due date.


N to R

Notification Center: The list under the bell icon of every mention, assignment and update to records you follow, with All, Unread, @mentioned and Assigned to Me tabs.

Permissions: What a member or Team can see and edit in one solution, table or field, as distinct from a role, which applies to the whole workspace.

Power Search: Search across every solution and table in the workspace from the top panel.

Primary field (Title): The first field of every table, which names each record. It cannot be removed or hidden.

Private to Me: The default permission mode of a new solution: visible only to its creator and the Administrators.

Private view: A view only its creator sees; every member can create private views on the tables they can access.

Professional: The per-seat plan at $32 per seat per month billed annually ($36 monthly), minimum 5 seats, with 100,000 records per solution and table and field permissions.

Record page: The full page of one record with every field, its comments and its Activity History; Solution Managers lay out its sections and tabs.

Recycle Bin: Where deleted records, fields, tables, solutions and Teams wait to be restored: 30 days on Team, 45 on Professional, 60 on Enterprise.

Role: What a member can do in the whole workspace: Workspace Administrator, Solution Creator or General Access. Administrators assign roles.


S

Saved view: Any view listed in the View Panel; its fields, sort, filter and grouping are saved for everyone who can see it.

Signature: The plan priced per solution rather than per seat, with limits, terms and support set in the contract; available through Sales.

Single sign-on (SSO): Signing in through your organization's identity provider with SAML or OpenID Connect; an Enterprise feature.

SmartDoc: The rich-text document field: formatted text, tables, images and embedded content inside a record.

Solution Creator: The role that can create solutions from templates or from scratch; a Solution Creator becomes Solution Manager of each solution they create.

Solution Library: The gallery of more than 200 templates, grouped into Core Workflows, Industry Workflows and Other Workflows, opened with Start with a Template.

Solution Manager: A permission on one solution, not a role: full control of that solution's tables, fields, permissions, automations and data.

Sort: A view setting that orders records by one or more fields.

Spotlight: A toolbar tool that highlights the records matching a find or filter while it is active; in Grid, Card, Kanban, Calendar, Timeline and Map views.

Starred item: A solution, view, record or settings page you have starred so it is listed at the top for quick access.

Status: A field type for the stage of a record, with named values that Kanban columns and automations can use.


T to W

Team (plan): The per-seat plan at $15 per seat per month billed annually ($20 monthly), minimum 3 seats, with 5,000 records per solution.

Teams: Named groups of members. Share a solution with a Team once and every member added to that Team later gets the same access.

Template: A pre-built solution from the Solution Library, installed with Use Template and then changed to fit your process.

Timeline View: A view that places records as bars on a time axis from their date fields.

Trigger: The event that starts an automation: a record is created or updated, matches conditions, a form is submitted, a schedule arrives and more.

View: A saved way of looking at one table: which fields show and how records are sorted, filtered and grouped, in one of the view types. Every view shows the same records.

View Panel: The panel on the left of a table that lists its views and folders and holds the Create New View button.

View type: The layout a view uses: Grid, Card, Kanban, Calendar, Timeline, Map, Chart, Dashboard, Form or Gantt.

Viewer: The read-only table permission level.

Widget: One block on a dashboard: a chart, a list of records, a count, a button, text or a filter.

Workspace Administration: The Administrators' settings area in the profile menu: members, Teams, plans and billing, security and workspace settings.


Frequently asked questions

What is the difference between a solution and a table?

A solution holds one business process; a table inside it holds records of one type. A Hiring solution has Candidates, Jobs and Interviews tables.

Is "app" the same as "table"?

Yes. Older articles and videos say App; the product now says Table.

What is the difference between a role and a permission?

A role applies to the whole workspace (Administrator, Solution Creator, General Access); a permission applies to one solution, table or field.

Which words did the glossary leave out?

Product and solution-area names. They are documented on www.smartsuite.com and will be added to the help center with the "What is SmartSuite" article.

Last verified 26 Oct 2026.

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