The Open Comments field is a read-only system field in every table that marks records with unresolved comments and opens the comments panel in one click. It shows as a chat icon in Grid, Card and Kanban views and at the top right of a record.
Plan Availability | All plan types. |
Permissions | Every member sees the field and the comments. Assigning a comment as a task needs permission to assign in that solution. |
Platform | Web |
Related Reading |
What does the Open Comments field do?
Shows which records have open (unresolved) comments.
Opens the record with the comments panel already open.
Where is it?
In a record, at the top right of the header: a chat icon with a red badge showing the number of open comments.
In Grid view, as the Open Comments column. In Card and Kanban views, as the OPEN COMMENTS field on each card. A green badge shows the number of open comments; a record without open comments shows an empty chat icon with a +.
Can I change it?
No. The field cannot be deleted, re-added or edited. You can show or hide it in a view with Fields to Display on the toolbar and drag it to the position you want.
How do I open the comments panel?
Select the chat icon in the view, or open the record and select the chat icon at the top right.
The Communication Center opens with the Open Comments filter; switch it to All Comments, Assigned to me or Resolved Comments. In the panel you can read and write comments, @mention a member or a team, attach files and assign a comment to a member as a task.
How do I resolve or reopen a comment?
Open the comment's … menu and select Mark as Resolved; the Open Comments count goes down by one. To reopen a comment, switch the filter to Resolved Comments and select Reopen. See Assign, Resolve and Reopen Comments.
How do I assign a comment as a task?
Type @ followed by the member's name to mention them.
Write the request.
Tick Assign to {member name} under the message box, then select Send. The member is notified and the task appears in their My Work panel.
Frequently asked questions
Can I export the text of open comments?
Can I export the text of open comments?
No. Open Comments holds only the number of open comments, not their text. PDF export and Print show that number; CSV and Excel exports do not include the field. Read the comment text in the Communication Center.
Last verified 29 Oct 2026.