SmartSuite limits scale with the plan: Team, Professional, Enterprise and Signature. This page lists every published limit in one place, with the detail article for each area, and the monthly automation and API allowances are the ones Product confirmed on 21 Oct 2026.
Plan Availability | All plan types. Signature values marked custom are set in the contract. |
Permissions | Administrators monitor usage and buy add-on blocks in Workspace Administration > Usage. The limits apply to every member of the workspace. |
Platform | Web, API |
Related Reading |
What are the workspace, record and storage limits by plan?
Every plan has unlimited members and unlimited solutions. The record, storage and retention limits below apply per workspace, and the record limit per solution counts the records in all of its tables together.
Limit | Team | Professional | Enterprise | Signature |
Minimum billable users | 3 | 5 | No minimum | No minimum |
Members | Unlimited | Unlimited | Unlimited | Unlimited |
Solutions | Unlimited | Unlimited | Unlimited | Unlimited |
Records per solution (all tables combined) | 5,000 | 100,000 | 400,000 | 400,000 |
Records per table | 5,000 | 50,000 | 125,000 | 125,000 |
File storage per workspace | 50 GB | 100 GB | 500 GB | 500 GB |
Recycle Bin retention | 30 days | 45 days | 60 days | 60 days |
Activity history retention | 365 days | 730 days | 1,095 days | 1,095 days |
Source: SmartSuite Limits, File Storage Limits and the pricing page.
How many fields can a table hold?
Field limits apply per table. The Count, Rollup and Formula limit is one combined number, so a table on Team can hold 30 of those three field types in any mix.
Field type | Team | Professional | Enterprise | Signature |
Total fields per table | 700 | 700 | 700 | Custom |
Linked Record fields | 30 | 50 | 100 | Custom |
Lookup fields | 30 | 50 | 100 | Custom |
Count, Rollup and Formula fields combined | 30 | 50 | 100 | Custom |
Sub-Item fields | 100 (10 of them linked) | 100 (10 of them linked) | 100 (10 of them linked) | Custom |
Source: SmartSuite Limits.
How many automations and automation actions do I get?
Every action in a run counts toward the monthly total: an automation with 5 actions spends 5 actions each time it runs. The monthly total resets every month, including on annual plans.
Limit | Team | Professional | Enterprise | Signature |
Automation actions per month | 25,000 | 100,000 | 500,000 | Custom |
Automations per solution (inactive ones count) | 50 | 50 | 50 | 50 |
Actions per automation | 10 | 10 | 10 | 10 |
Add-on block | 1,000 runs for $15 | 1,000 runs for $15 | 1,000 runs for $15 | By contract |
At the monthly limit | Automations pause until the reset, unless auto-billing is on | Automations pause until the reset, unless auto-billing is on | Automations pause until the reset, unless auto-billing is on | By contract |
Note: Administrators are warned at 90 percent of the monthly actions and again at 100 percent. Unused add-on blocks expire at the end of the month.
Source: Automation Limits and SmartSuite Limits; monthly actions confirmed by Product on 21 Oct 2026.
How many API requests do I get and how fast can I send them?
API requests count per workspace, including requests made by integration tools such as Zapier and Make. Above the plan allowance the API slows to 2 requests per second until usage reaches 125 percent of the allowance, then it is blocked until the next cycle or an add-on purchase.
Limit | Team | Professional | Enterprise | Signature |
API requests per month | 25,000 | 100,000 | 500,000 | Custom |
Maximum with throttling (125 percent) | 31,250 | 125,000 | 625,000 | Custom |
Rate within the allowance | 5 requests per second per member | 5 requests per second per member | 5 requests per second per member | 5 requests per second per member |
Rate above the allowance | 2 requests per second per member | 2 requests per second per member | 2 requests per second per member | By contract |
Add-on block | 1,000 calls for $15 | 1,000 calls for $15 | 1,000 calls for $15 | By contract |
Note: a request above the per-second rate returns a 429 Too Many Requests error with a 30-second retry window.
Source: API Transaction Limits; monthly requests confirmed by Product on 21 Oct 2026.
How many emails can my workspace send?
Email limits apply per workspace over 24 hours and count every email the workspace sends, including automation emails and system notifications. When the limit is reached, the sending action fails with a message that names the limit, and sending resumes when the 24-hour window resets.
Limit | Team | Professional | Enterprise | Signature |
Daily sending limit | Applies (ask Support for the number or a higher limit) | Applies (ask Support for the number or a higher limit) | None | None |
Trial workspaces, SmartSuite default sending domains | 100 emails per month | 100 emails per month | Not applicable | Not applicable |
Recipients per Send an Email action (To, CC and BCC combined) | 50 | 50 | 50 | 50 |
Source: Email Sending Limits in SmartSuite and Automation Limits.
What are the file and import limits?
Import limits are the same on every plan. The records you import also count toward the record limits of the solution and the table.
Limit | Team | Professional | Enterprise | Signature |
CSV or Excel import file size | 5 MB | 5 MB | 5 MB | 5 MB |
Records per import | 20,000 | 20,000 | 20,000 | 20,000 |
File storage above the plan amount | Added automatically and billed monthly | Added automatically and billed monthly | Added automatically and billed monthly | By contract |
Source: CSV/Excel Data Import and File Storage Limits.
Frequently asked questions
Does the records-per-solution limit count each table separately?
No. The records-per-solution limit is the combined total of records in every table of that solution. A Team workspace with two tables of 3,000 records each is over the 5,000-record limit for the solution.
What happens when my workspace reaches its monthly automation actions?
When the monthly automation actions are used up, automations pause until the monthly reset. If auto-billing is on in Workspace Administration > Usage, SmartSuite adds a 1,000-run block for $15 and the automations keep running.
Do unused add-on blocks carry over to the next month?
No. Unused automation and API add-on blocks expire at the end of the month in which they were bought.
Do the monthly limits reset on an annual plan?
Yes. Automation actions and API requests reset every month on every plan, including plans billed annually.
Where do I see how much of each limit my workspace has used?
Administrators open Workspace Administration > Usage. The Usage tabs show the current month's automation actions and API requests, 12 months of history and the add-on blocks bought.
Can I buy more file storage?
You do not need to buy it in advance. When a workspace passes its plan's storage, SmartSuite adds storage automatically and bills the overage monthly.
Last verified 21 Oct 2026 against the SmartSuite Limits, Automation Limits, API Transaction Limits, File Storage Limits, Email Sending Limits and CSV/Excel Data Import articles, the pricing page and Product's confirmation of the monthly allowances.