Plan Availability | All plan types with varying limitations |
Permissions | Administrators will get notifications on usage as the workspace approaches limits. |
Related Reading |
SmartSuite Automations save time and resources by streamlining repetitive tasks, communications, and integrations without coding. Whether you’re a beginner or an expert, automations help you achieve efficiency in minutes.
Current Automation Limits
Automation Counts
Maximum Automations per Solution:
You can create up to 50 automations per Solution.
To add more, you must delete an existing automation.
Inactive automations count toward this limit.
Actions per Automation:
Each automation can include up to 10 actions.
Automation Action Operations
Automation actions are metered resources based on your SmartSuite plan.
Plan | Monthly Automation Actions Included |
Free Plan | 100 actions |
Team Plan | 25,000 actions |
Professional Plan | 100,000 actions |
Enterprise Plan | 500,000 actions |
How It Works:
Every action performed by an automation counts toward the monthly limit.
Example: An automation with 10 actions will count as 10 actions each time it runs.
Monthly Reset:
Usage limits reset at the start of each month, even for annually billed plans.
Reaching Automation Limits
When you reach your plan's automation action limit:
Automation Disabling:
Automations will be disabled and marked as failed.
Manual Re-Runs:
You can retry failed automations using the Re-run Automation button once the limit resets.
Email Sending Limits
For Free and Trial plans:
Monthly Limit:
Only 100 emails can be sent using SmartSuite's native domains.
Alternative Approach:
Integrate your Gmail or Outlook email address for sending emails via automations or the Communication Center.
Plan Limit Warnings
To help you monitor your usage:
90% Usage Warning:
When 90% of the plan’s automation limit is reached, administrators will receive:
an email
SmartSuite notification
Usage popup in the automations modal
Exceeding the Limit:
Another email is sent when the limit is fully exhausted.
Practical Scenarios and Use Cases
1. Managing Monthly Automation Usage
Scenario: Your Workspace regularly hits its monthly action limit.
Solution: Monitor usage closely and consider upgrading to a higher plan to increase limits.
2. Optimizing Email Limits
Scenario: You’re on a Free plan and need to send more than 100 emails monthly.
Solution: Integrate your Gmail or Outlook account to bypass email limitations.
3. Recovering Failed Automations
Scenario: Automations are disabled after reaching the monthly limit.
Solution: Use the Re-run Automation feature once the monthly reset occurs to retry failed workflows.
For more details, visit SmartSuite Pricing.