Every SmartSuite plan includes a monthly number of automation actions: 25,000 on Team, 100,000 on Professional and 500,000 on Enterprise. When the actions run out, automations pause until the monthly reset, unless auto-billing adds more.
Every action in a run counts. An automation with 5 actions uses 5 actions each time it runs.
Example: a compliance team's automation emails each control owner and updates the control's status, two actions per run. Run against 400 controls a week, it uses about 3,200 actions a month.
Plan Availability | All plan types, with different limits. |
Permissions | Administrators receive usage notices and manage automation billing in Workspace Administration > Usage. |
Platform | Web |
Related Reading |
My automations stopped at the limit: check these six things, in order
Administrators see usage and buy add-on blocks in Workspace Administration > Usage. If you are not an Administrator, send this page and the message you saw to one.
Every automation stopped at once. The plan's monthly actions are used up. All automations pause until the monthly reset. See SmartSuite Limits.
The warnings. At 90 percent, Administrators get an email, a notification and a usage popup. At 100 percent, a second notice comes and automations are disabled. See Limits in SmartSuite.
The auto-billing toggle. On, extra runs are billed in 1,000-run packs and automations keep running. Off, they pause until next month. See SmartSuite Limits.
Runs missed at the limit. After the reset, use Re-run Automation on the failed runs. See Automation Run History/Erroring.
The email sending limit. A trial workspace sends 100 emails a month from SmartSuite's default domains. See Email Sending Limits in SmartSuite.
The automation count. A solution holds up to 50 automations, inactive ones included. See Managing Automations.
Still stuck: select the chat button in the lower-right corner of SmartSuite and choose Send a message. Include the automation link, the run's start time and the record name. See Fix an automation that did not run.
How many automations and actions you get
A solution holds up to 50 automations, and inactive automations count.
An automation holds up to 10 actions.
Actions reset every month, including on annual plans.
Monthly actions by plan:
Team: 25,000.
Professional: 100,000.
Enterprise: 500,000.
Signature: custom.
What happens at the limit
When. | What happens. |
90 percent used. | Administrators get an email, a notification and a usage popup in the automations panel. |
100 percent reached. | Administrators get a second notice, and automations are disabled. |
All automations stop once the monthly limit is reached. Failed runs are marked, and you can retry them by hand after the reset.
The automation runs add-on
The add-on keeps automations running after the monthly limit.
Cost: $15 for each extra 1,000 automation runs.
Auto-billing toggle: in Workspace Administration > Usage.
Usage: Administrators see current usage and add-on purchases on the Usage tab.
Unused add-ons: expire at the end of the month.
Auto-billing. | What happens. |
On. | Extra runs are billed automatically in 1,000-run packs. |
Off. | Automations pause at the limit and resume with next month's reset. |
Tip: Fewer actions per run means more runs a month. Combine two updates into one Update Record action where you can.
Email sending on trials
A trial workspace can send 100 emails a month from SmartSuite's default sending domains. To send more, connect Gmail or Outlook in an automation or the Communication Center. See Email Sending Limits in SmartSuite.
Frequently asked questions
How are automation actions counted?
How are automation actions counted?
Every action in a run counts once. An automation with 5 actions uses 5 actions of your monthly total each time it runs.
Do automation limits reset on an annual plan?
Do automation limits reset on an annual plan?
Yes. Automation actions reset every month on every plan, including annual plans.
What happens to runs that failed at the limit?
What happens to runs that failed at the limit?
They are marked as failed. After the monthly reset, use Re-run Automation to retry them.
How do I keep automations running past the limit?
How do I keep automations running past the limit?
Turn on auto-billing in Workspace Administration > Usage. Extra runs are then billed in 1,000-run packs.
Do inactive automations count toward the 50 per solution?
Do inactive automations count toward the 50 per solution?
Yes. Inactive automations count toward the limit of 50 automations per solution.
Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.
Last verified 1 Nov 2026.