To ensure reliable email delivery and consistent performance across all workspaces, SmartSuite enforces daily email sending limits on certain plans.
Which Plans Are Affected
Free, Trial, Team, and Pro workspaces have a daily email sending limit.
Enterprise and Signature plans are not subject to email sending limits.
How Email Limits Work
The limit applies at the workspace level, covering all emails sent from the workspace within a 24-hour period.
This includes emails sent by automations, system notifications, and other email-based actions.
Once the daily limit is reached, any automation or action that attempts to send an email will fail and display a clear message indicating that the workspace has reached its email sending limit.
Email sending automatically resumes when the 24-hour window resets.
What You Can Do If You Reach the Limit
If your workspace regularly sends a high volume of emails and needs a higher limit, you can contact SmartSuite Support to discuss available options.
These limits help maintain dependable email delivery for all customers while ensuring SmartSuite continues to perform reliably at scale.