Each SmartSuite plan includes file storage for the whole workspace: 50GB on Team, 100GB on Professional and 500GB on Enterprise. Going over the plan amount does not stop uploads; SmartSuite adds storage and bills it monthly.
Storage counts attachments in fields, files and images in SmartDoc fields, and files in comments.
Example: a compliance team stores every vendor's SOC 2 report and security questionnaire as attachments. After two audit cycles it nears 100GB on Professional and checks the Usage tab before the next upload wave.
Plan Availability | All plan types, with different limits. |
Permissions | Administrators watch storage in Workspace Administration > Usage and manage billing. |
Platform | Web |
Related Reading |
My workspace is over its file storage: check these four things, in order
If you do not manage the workspace's billing, send this page to the person who does.
Uploads still work. Passing the plan amount does not stop uploads. SmartSuite adds storage and bills the overage monthly. See Workspace Usage: Stats and Management.
What counts. Field attachments, SmartDoc files and embedded videos, and files in comments all count. See Files and Images Field.
The plan amount. Team has 50GB, Professional 100GB and Enterprise 500GB for the whole workspace. See SmartSuite Plans, Features and Pricing.
The overage block. Extra storage is added in 100GB blocks at $10 a month. See Limits in SmartSuite.
Still stuck: select the chat button in the lower-right corner of SmartSuite and choose Send a message. Include the workspace name and the usage figure you saw. See Contact SmartSuite support.
What counts as file storage
Attachments uploaded to Files and Images fields.
Images, attachments and videos embedded in SmartDoc fields. Only videos whose data is in the field count, not links to outside videos.
Images, attachments and embedded videos in comments.
Storage by plan
Team: 50GB.
Professional: 100GB.
Enterprise: 500GB.
Storage is measured across the whole workspace, not per solution or per member.
Going over the plan amount
Going over your storage does not stop uploads. SmartSuite adds storage as needed and bills the overage monthly, in 100GB blocks at $10 a month.
Tip: Link large files from a file source instead of uploading copies. See Add Files from OneDrive to SmartSuite.
Frequently asked questions
Does going over my storage stop uploads?
Does going over my storage stop uploads?
No. SmartSuite adds storage automatically and bills the overage monthly. Uploads keep working.
How much does extra storage cost?
How much does extra storage cost?
Extra storage is billed in 100GB blocks at $10 a month, on top of your plan.
Do embedded YouTube videos count?
Do embedded YouTube videos count?
No. Only videos whose data is stored in the field count. A link to an outside video does not.
Is storage counted per solution?
Is storage counted per solution?
No. Storage is measured across the whole workspace.
Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.
Last verified 1 Nov 2026.