Administrators can see the workspace's API usage in Workspace Administration under Usage, on the API Requests (Integrations) tab. It shows the requests made this month, with 12 months of history, including requests from tools such as Zapier and Make.
Plan Availability | All paid plans. Monthly API request limits depend on your plan; see API Transaction Limits. |
Permissions | Administrators: view usage and configure the auto-billing toggle. |
Related Reading |
My API requests are throttled or refused: check these five things, in order
Administrators see the Usage page and the auto-billing toggle. If you are not one, send this page to an Administrator.
This month's usage. Workspace Administration, Usage, the API Requests (Integrations) tab. See How do I check my API usage?.
What counts. Every request, including those from Zapier, Make, Ply and Softr; a find followed by an update is two requests. See What counts as an API request?.
The limit. With auto-billing off, usage runs to 125 percent with throttling, then the API is disabled until the next cycle. See Frequently asked questions.
Fewer calls. Combine operations, use webhooks instead of polling, lower the sync frequency. See How do I reduce API calls?.
The limits by plan. Rate and monthly limits are in API Transaction Limits.
Still stuck: select the chat button in the lower-right corner of SmartSuite. The last block of the panel shows the service status, and Send a message in the same panel reaches support. Include the integration making the requests and the response code. The limits by plan are in API Transaction Limits.
How do I check my API usage?
Click your profile icon in the top-right corner and select Workspace Administration.
Open the Usage section.
Select the API Requests (Integrations) tab. It shows the requests used in the current month, a color-coded progress bar and up to 12 months of history.
What counts as an API request?
Every request made to SmartSuite counts, including requests from integration tools such as Zapier, Make, Ply and Softr and from your own integrations. Example: a Make scenario that finds a record and then updates it makes 2 requests when a record is found and 1 when none is found. Limits reset monthly, even on annual plans.
How do I reduce API calls?
Find the integrations that make the most requests and review how often they run.
Combine several operations into one request where the API allows it, and avoid polling: use webhooks or triggers so you call the API only when something changes.
Lower the frequency of scheduled syncs that do not need to run every few minutes.
Frequently asked questions
What happens when I reach the monthly limit?
What happens when I reach the monthly limit?
With auto-billing on, extra requests are billed in packs of 1,000. With it off, usage is allowed up to 125 percent of the limit with throttling, and above that the API is disabled until the next billing cycle. See API Transaction Limits.
Does the Usage page show which endpoint made each request?
Does the Usage page show which endpoint made each request?
It shows totals and history for the month, including integration activity; it is not a per-endpoint log.
Who can see the Usage page?
Who can see the Usage page?
Workspace Administrators.
Last verified 26 Oct 2026.