The Usage page in Workspace Administration shows how many automation runs and API requests the workspace has used this month, against its plan allowance, with 12 months of history. Administrators turn auto-increment on or off there, so work continues when a limit is reached.
Auto-increment is off by default. With it off, automations pause and API requests slow down at the limit.
Example: a compliance team's Usage page turns yellow at 80 percent of automation runs in the middle of audit fieldwork. The Administrator turns on auto-increment so the evidence-request automations keep running.
Plan Availability | All paid plans. Monthly allowances: 25,000 automation runs and 25,000 API requests on Team, 100,000 each on Professional, 500,000 each on Enterprise, custom on Signature. |
Permissions | Administrators open the Usage page and set auto-increment. The limits apply to every member. |
Platform | Web |
Related Reading |
Opening the Usage page
Select your profile icon in the upper-right corner, then Workspace Administration.
Select Usage.
Switch between the tabs: Automation Actions, API Requests and, on paid plans, Auto-Increment Settings.
The Usage page in Workspace Administration on the Automation Actions tab, with the month drop-down and the Actions by Table section, on a trial workspace with no usage yet.
Each usage tab shows the current month, a color-coded progress bar and a drop-down with up to 12 months of history.
Usage. | Bar color. |
0 to 79 percent. | Green. |
80 to 89 percent. | Yellow. |
90 to 99 percent. | Orange. |
100 percent. | Red, limit reached. |
What counts as an automation run
Every action in a run counts toward the monthly total. An automation with 5 actions uses 5 of your actions each time it runs. The total resets every month, including on annual plans.
What counts as an API request
Every request made to SmartSuite counts, including requests from Zapier, Make, Ply, Softr and your own integrations. A Make scenario that finds a record and then updates it makes 2 requests when a record is found and 1 when none is found. The total resets every month.
What happens at the limit
Auto-increment. | Automations. | API requests. |
On. | 1,000 runs are added for $15 as soon as the limit is reached. | 1,000 requests are added for $15 as soon as the limit is reached. |
Off. | Automations pause until the next month. | Requests continue up to 125 percent at 2 calls per second instead of 5, then the API is disabled. |
Add-on blocks do not roll over to the next month.
Each purchase sends a notification in the app and by email.
With auto-increment off, a yellow warning appears at 80 percent and a red warning at 100 percent.
Switching auto-increment on or off opens a confirmation dialog.
With auto-increment on, the page lists up to 8 recent charges, with Show More for the rest.
Tip: Turn auto-increment on before a busy period, such as a quarterly control test. Turn it off again after if you want a hard cap.
Frequently asked questions
Where do I see our email sending usage?
Where do I see our email sending usage?
The Usage page covers automation runs and API requests only. Email limits are in Email Sending Limits in SmartSuite; contact Support for your workspace's figure.
Can I see which integration made each API request?
Can I see which integration made each API request?
No. The API Requests tab shows monthly totals and history, not a log of each request. See Check and reduce API usage.
Why does the API still work after we passed the limit?
Why does the API still work after we passed the limit?
With auto-increment off, requests are allowed up to 125 percent of the allowance at 2 calls per second. Above 125 percent the API is disabled until the next billing cycle or an add-on purchase.
Is auto-increment on by default?
Is auto-increment on by default?
No, auto-increment is off by default. An Administrator turns it on in the Auto-Increment Settings tab.
Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.
Last verified 1 Nov 2026.