SmartSuite uses third-party service providers to assist with its data processing activities. When we work in our capacity as a data processor with these service providers, the service provider is a subprocessor of SmartSuite.
This page lists each subprocessor, the services they provide to us, and their location. Before engaging with a subprocessor, SmartSuite performs due diligence, which includes security and legal analysis. Each subprocessor is subject to contract terms that enforce compliance with applicable data protection laws.
Core Infrastructure Subprocessors
SmartSuite may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver SmartSuite services:
Entity | Services | Countries |
Amazon Web Services | Infrastructure (Cloud Service Provider) | USA |
Chargebee | Subscription management and billing | USA |
Stripe | Payment processing | USA |
Auth0 | Authentication | USA |
Google Maps, Gmail | USA | |
Atlassian | StatusPage system status reporting | USA |
Filestack | File uploads | USA |
Forge Technology, Inc. | Integration services | USA |
OneSchema, Inc. | File import | USA |
Other Subprocessors
SmartSuite may use other subprocessors to perform other service functions:
Entity | Services | Countries |
Fireflies | Call recording and transcripts | USA |
Intercom | Customer support services | USA |
MailChimp | Email services | USA |
Zoom Video Communications | Video Conferencing | USA |
Google Meet conferencing | USA | |
PartnerStack | Partner support services | USA |
Filestack | File uploads | USA |
Effective Date: January 1, 2023