Ensure smooth operation and compatibility with SmartSuite by meeting these technical requirements for the web and mobile platforms. This guide outlines the supported browsers, devices, and FAQs to help you get started.
Plan Availability | All plan types |
Permissions | Applies to all users accessing SmartSuite. |
Related Reading |
Web App Requirements
To use the SmartSuite web application effectively, ensure the following:
Basic Requirements
Internet Connection: A stable connection is required.
Supported Web Browsers:
Google Chrome: Version 67 or later.
Mozilla Firefox: Version 67 or later.
Apple Safari: Version 12.1 or later.
Microsoft Edge: Version 79 or later.
Browser Settings
JavaScript: Must be enabled.
Cookies: Must be enabled for proper functionality.
Tip: Visit What’s My Browser to check your browser version.
Mobile App Requirements
Use the SmartSuite mobile app seamlessly on supported devices:
Internet Connection: Required for access.
iOS Devices: Requires iOS 11 or later.
Android Devices: Requires Android 7.0 or later.
Frequently Asked Questions
What if my browser is not supported?
If your browser or its version is unsupported:
You may experience limited access or reduced functionality.
We recommend updating to a supported browser version.
Note: Support tickets are not opened for issues involving unsupported browsers.
Can I use unsupported browsers like Brave or Opera?
You might be able to access SmartSuite on unsupported browsers, but we cannot guarantee full compatibility with all features. We recommend using a supported browser for the best experience.
Can I host SmartSuite on my own servers or private cloud?
SmartSuite is a cloud-hosted Software as a Service (SaaS) application. It is not available for on-premise or self-hosted use.
Can I use SmartSuite offline?
SmartSuite currently does not support offline use. However:
Export Data: Export your data for offline access. Learn more in our Data Export Guide.
REST API Integration: Use SmartSuite’s REST API to:
Periodically fetch data.
Perform actions.
Receive webhook notifications when records are updated.
Documentation is available at SmartSuite Developer Portal.