Type @ and a name to mention a member or a Team in a comment, a SmartDoc field or a checklist item. The person is notified and finds the mention on the @mentioned tab of the Notification Center.
Example: a finding on a Findings table needs the control owner's input. The reviewer types @ and the owner's name in a comment and asks whether the access review covered the vendor. The owner is notified and answers in the thread.
Plan Availability | All plan types. |
Permissions | Members with access to the record can mention others. Only members and Teams with access to the record appear in the @ list. |
Platform | Web |
Related Reading |
Mention someone
Type @ where you are writing. In a comment, you can also select the @ button in the comment toolbar.
Start typing the name. The list narrows as you type.
Select the member or the Team.
The mention shows as a link and the person is notified.
Where mentions work
Comments: bring a member into the discussion on a record.
SmartDoc fields: point a member at one part of a long document. See SmartDoc: @mentions.
Checklist items: tell a member about an action item.
Mention a Team
Mention a Team to reach all its members at once. Each member gets their own notification. Use it for general feedback, triage, or a question for the right experts.
A mention is not an assignment
A mention brings attention. An assignment creates a task in the person's My Work. In a comment or a checklist item, you can assign the item to the member you mentioned in a couple of clicks. See Assign, Resolve, & Reopen Comments.
Note: The @ list shows only members with access to the record. If a name is missing from the list, that member cannot open the record.
Mention everyone
@everyone mentions the Everyone Team, which holds every workspace member. It shows in the list only where the Everyone Team has access to the solution and table. The fix is a solution permission. See The @everyone mention in solutions.
Frequently asked questions
Who can I mention?
Who can I mention?
Members and Teams with access to the record. Anyone else is not offered in the list.
Does a mention create a task?
Does a mention create a task?
No. A mention notifies the person. Assign the comment or checklist item to create a task in their My Work.
Where do I see the times I was mentioned?
Where do I see the times I was mentioned?
On the @mentioned tab of the Notification Center.
Why is @everyone not offered?
Why is @everyone not offered?
The Everyone Team has no access to the solution or table. See The @everyone mention in solutions.
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Last verified 1 Nov 2026.