Plan Availability | All plan types |
Permissions | Solution Creators – Can add, view, and resolve field-level comments in records they have access to. |
Related Reading |
SmartSuite now offers Field-Level Comments in the Record Modal — a focused and intuitive way to collaborate on specific data points. This feature helps streamline feedback, boost clarity, and keep your communication context-rich.
What Are Field-Level Comments?
Field-Level Comments allow team members to leave comments directly tied to specific fields within a record. This helps:
Anchor conversations exactly where they're needed
Cut down on noise in longer discussions
Improve the traceability of decisions
Key Features
Clean Interface: Comment icon appears only when hovering over a field (unless comments already exist).
Persistent Indicators: Fields with comments show a visible icon and counter.
Focused Mode: Clicking the icon opens a dedicated view for that field's comments.
Real-Time Updates: Counters update immediately as comments are added or resolved.
Contextual Headers: Each thread shows which field it's linked to.
Jump-to-Field Navigation: Clicking a field name in general comments jumps to the related field and reopens its discussion.
How to Use Field-Level Comments
1. Hover to Reveal the Icon
Move your cursor over a field in the record.
If no comments exist, the comment icon appears.
If comments are present, the icon is always visible.
2. Enter Field Comment Mode
Click the comment icon to open a focused view just for that field.
3. View or Add Comments
See the discussion history for the field.
Add your comment or reply to an ongoing thread.
4. Exit Comment Mode
Click outside the comment panel or switch views to return to the full record comment interface.
5. Jump from General Comments
In the general comments view, click a field name to scroll directly to that field and open its comment thread.
Best Practices
Use comments to ask questions, give feedback, or track decisions.
Resolve threads once feedback is addressed to maintain clarity.
@Mention specific teammates to get quick input on data.
Use Case Scenarios
Departmental Collaboration
Scenario: The HR team wants feedback on job descriptions.
Solution: Team members comment on the "Job Summary" or "Requirements" fields to provide targeted input.
Data Quality Review
Scenario: A data analyst spots inconsistencies in financial entries.
Solution: Comments are left directly on the "Amount" field to flag and discuss specific issues.
Project Approval Workflows
Scenario: Managers need to review and approve specific project details.
Solution: Each reviewer adds comments to fields like "Budget" or "Timeline" to ensure accuracy and alignment.