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Saving a Record

An open record saves when you select Save or press Ctrl + S; Grid, Kanban and Calendar views save edits as you make them.

Written by Emma Montgomery

In an open record, your edits are kept only when you select Save or use a save shortcut; closing without saving prompts you first. In Grid, Kanban and Calendar views, inline edits, status moves and drag-and-drop changes are saved as you make them.

Plan Availability

All plan types.

Permissions

Any member who can edit the record, including Guests with edit access.

Platform

Web

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How do I save an open record?

Select Save. Your edits are stored and the record closes.

Important: Content in an open record is not saved automatically. Field, section and layout changes made by a Solution Manager in the open record are saved at once; the Save rule applies to record content.


What are the save and continue options?

The drop-down next to Save offers three options, each with a shortcut.

Option

Windows

Mac

Save and continue working.

Ctrl + S

Cmd + S.

Save and go to the next record.

Ctrl + R

Cmd + R.

Save and go to the previous record.

Ctrl + L

Cmd + L.

Save and close.

Shift + Ctrl + S

Shift + Cmd + S.

The drop-down next to the Save button with the save and continue options.

How do I discard changes?

Select Cancel to drop every change and close the record. If you close with the X or click outside the record, a prompt asks you to confirm before the changes are lost.

The confirmation prompt shown when closing a record with unsaved changes.

How does saving work in each view?

View

How edits are saved

Grid

Inline edits are saved when you press Enter or Tab, use the arrow keys, or paste.

Kanban

Moving a card changes its status or stage and is saved at once; new cards take the column value.

Calendar

Dragging a record to another date or time, or in from the Record Listing panel, is saved at once.

Inline editing in Grid View.

A card being moved between columns in Kanban view.

A record being dragged to a new date in Calendar view.

Last verified 22 Oct 2026.

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