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Team Members explained

Members are the people in one workspace, each with a role: General Access, Solution Creator or Workspace Administrator, plus a type.

Written by Peter Novosel

Members are the people who belong to a SmartSuite workspace. Each member has a role that sets what they can do (General Access, Solution Creator or Workspace Administrator) and a type. One person can be a member of several workspaces, with a different role in each.

Plan Availability

All plan types.

Permissions

Administrators invite members and set their roles and types. Every member can switch between the workspaces they belong to.

Platform

Web

Related Reading


What identifies a member?

Note: A member is identified by their email address, and the same address identifies them in every workspace they belong to. Roles and permissions are set per workspace, so one person can hold different roles in different workspaces.


Which roles exist?

Role

What it allows

General Access

Works in the solutions, tables and records shared with them or their Teams; can be given the Solution Manager permission on a solution.

Solution Creator

Everything in General Access, plus creating new solutions; becomes Solution Manager of the solutions they create.

Workspace Administrator

Full control of the workspace: members, Teams, billing, settings and every solution.

The full list of capabilities is in Roles in SmartSuite. A member's type, such as a Guest, is set in the same invite dialog or profile.


How do I switch between workspaces?

  1. Open the Sidebar Menu in the upper-left corner and select Switch Workspace, then pick the workspace.

  2. Or open your profile menu in the upper-right corner and select Switch Workspace.

The Switch Workspace option in the Sidebar Menu.

The Switch Workspace option in the profile menu.

Note: Members who are not Workspace Administrators see only the Switch Workspace option in the Sidebar Menu.


Frequently asked questions

The first question came from conversations this month.

Where do I set a member as a Guest?

In the invite dialog's Type field when you invite them, or later from the member's profile under Workspace Information on the Manage Members page. See Managing & Inviting Members.

Can a member belong to more than one workspace?

Yes. One profile, identified by its email address, can be invited to any number of workspaces, with a separate role in each.

Who can change a member's role?

Workspace Administrators, from the Manage Members page; the change applies at once. See Managing User Roles in SmartSuite.

Last verified 22 Oct 2026.

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