Plan Availability | All plan types |
Permissions | General Access: Utilize support resources and engage with the SmartSuite team. |
Related Reading |
Integrated Support Center
Built right into SmartSuite, the Help Center modal connects you to available support channels so you can get answers and help with minimal interruptions to your workflow. Here’s what you can do:
Search Help Guides: Find articles, tips, and solutions.
Submit Feedback: Share your suggestions or concerns.
Send a Message: Reach out to our support team.
Check Platform Status: Stay updated on system performance.
You can access the support center by clicking on the chat icon in the lower-right corner of any SmartSuite page.
Searchable Help Articles
The Help Center serves as your searchable user manual, complete with how-to guides and tips to maximize your SmartSuite experience.
Key Features:
Browse by Topic: Explore specific sections of the platform.
Search for Solutions: Find answers to your questions quickly.
Detailed Content: Learn about every part of our work management platform.
Real-Time Chat
Chat live with our SmartBot. An artificial intelligence that can give you an answer in seconds! This feature ensures you can get help whenever you need it. This feature ensures you can get help whenever you need it.
On-Demand Webinars
Live or on-demand, webinars introduce you to SmartSuite’s features with product demos and real-world use cases.
View Upcoming Webinars: Stay informed about scheduled sessions.
Access On-Demand Content: Revisit past webinars anytime.
Explore all upcoming and on-demand webinars here!
Live Demos
Schedule a personalized demo through the integrated SmartSuite help panel. Our team members can guide you on how SmartSuite can centralize your processes, projects, and workflows.
SmartSuite Community
The SmartSuite Community was created to help you:
Interact with other users.
Ask and answer questions.
Learn about platform updates.
Discover how customers use SmartSuite for their workflows.
Pro Tips:
Join our Daily Office Hours M-F at 9:00 am PT to get live support from a Product Specialist.
Explore our Academy for free, instructor-led video courses to get started with SmartSuite.