The FAQ widget shows a set of questions and answers on a dashboard, for process guidance, policies or help for the people who use it. Add each question, write a formatted answer, and choose a one or two column layout and a list or accordion display.
Plan Availability | All plan types. |
Permissions | Administrators and Solution Managers add and configure the widget, as this article was written; the Getting Started with Dashboards article says every role can create and edit dashboards. Every member who can open the dashboard sees it. |
Platform | Web, Mobile iOS, Mobile Android |
Related Reading |
How do I add an FAQ widget?
Open the dashboard and set the View / Edit toggle in the upper-right corner to Edit.
Select Add Widget. The Widget Library opens; use the search box or scroll the categories.
Select FAQ.
Enter a Title for the section and, optionally, a Description.
Select Add Question and type the question.
Select the question and type the answer. The editor supports bold, italics, links and bullet points.
Repeat for each question. Drag questions to reorder them.
Select Add Widget. The widget is placed on the dashboard; drag it by its handle to move it, or hover between two widgets and select the + that appears to insert it there.
Note: The button that places this widget is labeled Install Widget, as this article was written.
Which layouts can I choose?
Option | What it does |
One-column layout | Questions in a single column; the simplest reading order. |
Two-column layout | Questions in two columns to use the width of the dashboard. |
List style | Every answer is shown at once. |
Accordion style | Each question expands and collapses; the dashboard stays compact. |
How do I move the widget?
In Edit mode, hover over the widget and drag it by its handle.
Does the widget show in the mobile app?
Yes. The FAQ widget is listed as supported in the SmartSuite mobile app for iOS and Android in the Mobile Dashboard Widgets guide.
Last verified 22 Oct 2026.