Every way to learn SmartSuite is on this page, and all of them are free. Live: office hours every weekday at 9 am PT, a Getting Started workshop every two weeks and a monthly training class with a certification exam. Self-paced: the Academy, the video series, the webinars, the community and the support chat. This page also holds the schedule that was in SmartSuite Live Monthly Training Class.
About 5 minutes.
Plan Availability | All plan types; every session and resource is free. |
Permissions | Every member. The live sessions take a registration; the Academy and the community take their own free accounts. |
Platform | Web |
Related Reading |
Not here for the learning resources?
Most visitors to this page arrive with one of these tasks instead. Each line opens the page that answers it.
Take a course: SmartSuite Academy.
Watch the getting started videos: Getting Started Videos.
Your first week: Start here: your first week in SmartSuite.
Ask the community: Use the SmartSuite Community.
Your first solution in ten minutes: Quick start: build your first solution in ten minutes.
Which live sessions can I join?
Session. | When. | For whom. | How to join. |
Live office hours. | Every weekday, Monday to Friday, 9 to 10 am PT on Zoom; schedule of record. | Anyone with a question; bring your solution. | |
Getting Started with SmartSuite workshop. | Every two weeks. | New members: step-by-step walkthroughs and hands-on guidance. | |
Live monthly training class, Part 1: The Fundamentals of SmartSuite. | Last Thursday of the month, 7:00 am to 9:00 am PT on Zoom. | End users, newcomers and members recently added to a workspace. | |
Live monthly training class, Part 2: Building with Confidence. | Same day, 9:30 am to 11:30 am PT. | Members who build solutions for teams or clients. | |
Certification exam (optional). | Same day, 12:00 pm to 2:00 pm PT. | Attendees of Part 1 or Part 2. | |
Webinars. | Announced on the events page. | New features and real use cases; recordings go to registrants. |
The class is led by SmartSuite Product Specialists and places are limited; the certifications it offers (Certified Pro, Certified Expert and Certified Consultant) are the same ones the Academy offers self-paced.
Which self-paced resources are there?
SmartSuite Academy: free courses in three tracks (Essentials, Supplementals, Accelerator), each a written overview, a video and knowledge checks, plus three certifications.
Getting Started Videos: the 13-part series with the written steps beside each video.
The SmartSuite YouTube channel: feature videos and recorded sessions.
Start here: your first week in SmartSuite: the ten-step path through the help center, by role and by goal.
Glossary of SmartSuite Terminology: the words the product uses.
Where do I ask a question?
The SmartSuite Community: ask other customers and the SmartSuite team, show what you built, read each release.
Support: click the message icon in the lower-right corner of any SmartSuite page to chat; the help center and the status page are in the same panel.
The SmartSuite LinkedIn page: updates and announcements.
Frequently asked questions
Do the live sessions cost anything?
Do the live sessions cost anything?
No. Office hours, the workshop, the monthly class, the certification exam and the webinars are free on every plan.
Do I have to attend the class to get certified?
Do I have to attend the class to get certified?
Attend at least one part of the monthly class to sit its exam, or take the same certifications self-paced in the Academy.
Which session should a brand-new member pick first?
Which session should a brand-new member pick first?
Office hours for a specific question, the Getting Started workshop for a guided first build, Part 1 of the monthly class for the fundamentals in one sitting.
Next step: What to do in week two.
Last verified 26 Oct 2026.