Plan Availability | All plan types |
Permissions | General Access: Users in restricted regions cannot access SmartSuite. |
Related Reading |
Overview
The use of SmartSuite is restricted in certain regions subject to United States sanctions and export control laws. More details can be found in our Terms of Service.
If you are located in one of these restricted regions, we recommend downloading any data you wish to keep and discontinuing use of the SmartSuite platform immediately.
If you believe your access to SmartSuite should not be restricted, please contact our support team. for assistance.
Downloading Your SmartSuite Data Prior to Deactivation
SmartSuite data can be downloaded one Table at a time. To download a complete Solution, you need to download the data from each Table individually. Follow these steps to download a Table to CSV, Excel, Google Sheets, or PDF:
1. Downloading a Table
Navigate to the Solution containing the Table.
Create a New View in the Table you want to download from.
Select All Fields:
In the "Fields to Display" toolbar, click Select All.
Export the Table:
Click the 3-dot menu and hover over Export.
Select one of the available formats:
Adobe PDF
Microsoft Excel (XLSX)
Google Sheets
CSV
2. Downloading an Entire Solution
Since data can only be exported one Table at a time, repeat the Downloading a Table steps for each Table in the Solution.
Note: Attachments are not included in exports and must be downloaded manually.