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SmartSuite Home Page

Our new and improved home page

Emma Montgomery avatar
Written by Emma Montgomery
Updated this week

The SmartSuite Homepage provides users with a centralized interface to navigate and manage Solutions, organized through customizable Categories. This feature allows for visual personalization, flexible layouts, and simplified workspace navigation.

Feature Overview Video


Overview

The redesigned Homepage includes the following enhancements:

  • Categorization of Solutions

  • User-selectable layout views

  • Workspace-level branding configuration

  • Updated navigation elements

  • Enhanced Solution creation options

All workspaces are automatically migrated to this interface with no required setup, but customization is available to improve usability.


Key Features

Categories

  • Every Solution must belong to a Category

  • Each Category includes a name, icon, and optional description

  • Default "General" Category is provided

  • Always accessible: "All Solutions" view

Admin Capabilities:

  • Create, rename, delete, and reorder Categories

  • Must reassign Solutions before deleting a Category

Solution Managers:

  • Can assign Solutions to existing Categories


Layout Views

Admins can define a default layout for the workspace. Users can override the default and SmartSuite will remember the user’s selected view.

Users can choose from four layout styles for how Solutions appear on the Homepage:

Layout Type

Description

Availability

Icon Format

Solutions grouped by Category (default view)

All Users

Card Format

Large tiles with name, icon, and summary

All Users

Pill Format

Compact view for quick scanning

All Users

Admin Format

Shows additional metadata such as last opened date, members

Admins & Solution Managers only

Admins can define a default layout for the workspace. Users can override the default and SmartSuite will remember the user’s selected view.

Icon Format

Card Format

Pill Format

Admin Format


Admins can personalize the workspace with:

  • Workspace logo and favicon

  • Color themes

  • Header banner (default or custom)

  • Dynamic greetings (e.g., "Welcome, [First Name]")

Live previews are available before saving. Changes apply globally.


Navigation & Menus

The Homepage includes updated navigation:

  • Top Tabs:

    • All Solutions

    • Favorites

    • Recently Accessed

  • Sidebar Menu:

    • Collapsible for more workspace

    • Contains links to all Solutions and Settings

  • User Menu and Workspace Menu:

    • Access to account settings, workspace switcher, and branding options


Solution Creation

From the Homepage, users can click + Create Solution and choose one of the following options:

  • From Template: Use a prebuilt template

  • From Scratch: Create a new structure manually

  • AI Assist (Beta): Describe the workflow in text, and SmartSuite generates a Solution with sample structure and data


Footer Customization (Signature Plan Only)

Workspaces on the Signature Plan can add a custom footer at the bottom of the Homepage with:

  • Organization-specific text

  • External/internal links

  • Static announcements or compliance notices

Accessible via the Branding settings panel.


How to Use

Admins can access Category settings from:

  • The Workspace Menu > Manage Categories

  • Any Category section on the Homepage (“…” > Manage Categories)

To Add a Category:

  1. Click Add Category below the existing categories

  1. Enter a name

  2. Select an icon

  3. Optionally add a description (supports formatting)

  4. (Optional) Mark it as the default category for new Solutions

To Edit or Delete a Category:

  • Click the menu next to a Category name

  • Select Edit or Delete

You cannot delete a Category if it contains Solutions. Reassign them first.

To Reorder Categories:

  • Enable Custom Sort

  • Drag and drop Categories into the desired order


Moving Solutions Between Categories

  1. Locate the Solution you want to move

  2. Click the menu on the Solution card

  3. Select Move to Category

  4. Choose an existing Category

    • Admins can also create a new Category from this menu

Solutions remain visible in the “All Solutions” view regardless of Category.


Changing Layout Views

  1. Click the View Selector (top-right of the Homepage)

  2. Select one of the available views

  3. The selected view will persist across sessions

Admins can set the default view for new users under Workspace Settings.


Creating New Solutions

  1. Click + Create Solution on the Homepage

  2. Choose one of the following options:

    • From Template

    • From Scratch

    • AI Assist (Beta): Enter a short description of your process

SmartSuite will generate tables, fields, and example data (AI Assist only).


Branding Configuration

Customize your workspace identity with a name, color theme, and homepage banner.

Workspace Colors


From this panel, set a recognizable Workspace Name, choose a color scheme that reflects your brand, and navigate to tabs to upload your logo and homepage banner. These settings personalize the experience for all members across your workspace.

Logo/Avatar

Upload organization-specific visuals

Homepage Banner

Default

The Default banner displays a clean and consistent welcome message to all users, showing the current day, a friendly greeting using the member's name, and the workspace branding. This option is ideal for teams who want a minimal and standardized appearance without any extra customization. Admins can toggle logo display and select between regular or large banner sizes.

Custom

The Custom banner allows workspace administrators to tailor the homepage experience with personalized messages, a background image, and dynamic tokens such as member names and workspace names. It can include contact details or onboarding notes to guide users. Perfect for organizations looking to reinforce internal culture, guide new users, or provide at-a-glance support info right on the homepage.

Branding updates appear in real time for Admin preview. Changes are applied immediately once saved.


Permissions Matrix

Action

Admin

Solution Manager

Regular User

Create/Edit/Delete Categories

Assign Solutions to Categories

Change Layout View (Global)

Change Layout View (Personal)

Modify Branding

Customize Footer (Signature Only)


Frequently Asked Questions

Q: Will Solutions be categorized automatically?
A: Yes, all Solutions are initially assigned to the default “General” Category.

Q: Can Solution Managers or users create Categories?
A: No. Only Workspace Admins can create or edit Categories.

Q: Will branding settings reset existing logos or colors?
A: No. Existing settings are retained. Updates can be applied anytime.

Q: What if no changes are made?
A: The Homepage will default to Grouped View with existing visual settings.

Q: Is this Homepage available on all plans?
A: Yes, except for Footer Customization, which is limited to Signature Plan users.


Use Case Examples

Departmental Segmentation

Context: A team wants to separate Finance, HR, and Sales workflows.
Steps: Admin creates “Finance,” “HR,” and “Sales” Categories, then reassigns relevant Solutions accordingly.

Project-Based Categories

Context: A company handles multiple major projects.
Steps: Create Categories such as “Project A,” “Project B,” and organize Solutions into these groups.

New Hire Onboarding

Context: New employees need quick access to required resources.
Steps: Create “Onboarding,” “Training,” and “HR” Categories with clear labels and welcoming banner messages.


Best Practices

  • Set up Categories early to avoid manual reassignment later

  • Use clear names and icons for Categories to improve usability

  • Preview branding updates before saving to ensure clarity

  • Group by business function (e.g., Marketing, IT) for ease of access

  • Limit custom banners to meaningful use cases (e.g., onboarding, events)


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