The arrows on the sides of an open record move to the previous or the next record. They follow the order of the view you opened the record from.
Here is the test: are you working through a list of records one by one? Use the arrows, or a save shortcut, instead of closing and opening each record.
Example: a risk committee reviews the risks due this month. The chair opens the first risk from the Overdue Risk Evaluations view, reads it, and presses Ctrl + R to save and open the next one.
Plan Availability | All plan types. |
Permissions | Every member with access to the records. Edits follow the member's permissions. |
Platform | Web |
Related Reading |
The arrows are not there: check these four things, in order
Every member with access to the records can use the arrows. If you cannot open the record at all, send this page and the record name to the person who manages the solution.
Where you opened the record. A record opened from the Notification Center or a search is not part of a list, so it has no arrows. Open it from a view instead. See Record View: open and lay out a record.
The end of the list. On the first or last record, the arrow with no record in its direction is gray.
The order. Records come in the sort order of the view. Change the view's sort to change the order. See Sort records in a view.
Unsaved changes. If you changed the record, a prompt asks you to save before it moves on. See Saving a Record.
Still stuck: select the chat button in the lower-right corner of SmartSuite and choose Send a message. Include the view you opened the record from and the record name.
How do I move between records?
Open a record from a view.
Select the > arrow on the right for the next record, or the < arrow on the left for the previous one.
If you changed the record, save when the prompt asks.
An open risk record with the previous and next arrows on its left and right sides.
Windows. | Mac. | Action. |
Ctrl + R. | Cmd + R. | Save and open the next record. |
Ctrl + L. | Cmd + L. | Save and open the previous record. |
In what order do the records come?
In the sort order of the view you opened the record from. Change the view's sort to change the order.
Tip: Sort the view the way you want to work, such as by due date, before you open the first record.
Frequently asked questions
Why are the arrows gray?
Why are the arrows gray?
You are on the first or last record of the list. The arrow pointing past the end is gray.
Can I move between records with the keyboard?
Can I move between records with the keyboard?
Yes. Ctrl + R (Cmd + R) saves and opens the next record. Ctrl + L (Cmd + L) saves and opens the previous one.
Do the arrows follow my view's sort?
Do the arrows follow my view's sort?
Yes. They follow the view you opened the record from, in its sort order.
Why does a record from a notification show no arrows?
Why does a record from a notification show no arrows?
A record opened from the Notification Center or a search is not part of a list. Open it from a view to use the arrows.
Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.
Last verified 1 Nov 2026.