SmartSuite shows changes as they happen. A field being edited is highlighted with the editor's name, comments appear without a refresh, and Grid View takes edits from several members at once.
Example: two reviewers work through a Tier 1 vendor's record during the quarterly review. One updates Review Status while the other edits Next Review Date. Each sees the other's field highlighted with a name, so neither overwrites the other.
Plan Availability | All plan types. Activity history is kept for 365 days on Team, 730 days on Professional and 1,095 days on Enterprise and Signature. |
Permissions | Every member with access to the record sees its updates, who is in it and its history. |
Platform | Web |
Related Reading |
While others edit
A field being edited is highlighted in its own color, with the name of the member editing it.
You see which fields your teammates are in, so two people do not change the same value.
Who else is in the record
The avatars in the upper-left corner of the record show who is viewing or editing it. Hover over them to see the names.
Comments
New comments appear for everyone in the record without a refresh. In Grid View, select the chat button on a row to open its comments.
Grid View
Several members can edit cells in Grid View at the same time. Each change shows for everyone as it is saved.
Follow a record
Select the bell button in the record's upper-right corner. Following notifies you of all updates to the record. Not-Following notifies you only when someone @mentions you in the record or a comment. See Following & Unfollowing a Record.
Notifications
Updates to records you follow, mentions and assignments collect in the Notification Center, under the bell button in the top bar. See Notification Center.
The change history
The record's Activity History lists every change: records created and updated, and each field change with the previous and current value. Each entry carries the date, time and member.
Tip: When two reviewers disagree about a value, open the Activity History first. It shows who changed it and what it was before.
Frequently asked questions
Can I see the change history of one field?
Can I see the change history of one field?
Open the record's Activity History. Each change names the field and shows the previous and current value, so scan it for the field you need.
What is the difference between Following and Not-Following?
What is the difference between Following and Not-Following?
Following notifies you of all updates to the record. Not-Following notifies you only when someone @mentions you in the record or a comment.
How do I see who else has the record open?
How do I see who else has the record open?
Hover over the avatars in the upper-left corner of the record.
Do I need to refresh to see a new comment?
Do I need to refresh to see a new comment?
No. New comments appear for everyone in the record as they are posted.
Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.
Last verified 1 Nov 2026.