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Notification Center

View all notifications across your Solutions in one place

Emma Montgomery avatar
Written by Emma Montgomery
Updated over 3 weeks ago

For most members, the Notification Center is the first spot they check when logging in to SmartSuite for the day. It's the best way to check priorities and follow up on active work items.

Feature Overview Video

Plan Availability

All plan types

Permissions

General Access

Related Reading

What Is the Notification Center?

The Notification Center is your go-to feature for staying on top of tasks, updates, and activities in SmartSuite. It allows you to view and manage notifications across all your Solutions efficiently, helping you prioritize work and follow up on key items.

How to Access the Notification Center

  • Click the bell icon located in the upper-right corner of the homepage.

  • A dropdown window will appear, showing your latest notifications grouped by default.

When Do Notifications Occur?

You will receive notifications in the following cases:

Mentions

  • Direct Mentions: When you are @mentioned by name in a record or comment.

  • Team Mentions: When your team is @mentioned in a record or comment.

Assignments

  • When you are assigned to an item, such as:

    • Records (via the Assign To field)

    • Checklist items

    • Sub-items

    • Comments

Updates

  • When a record you are Following is updated or deleted.

  • When changes are made to your Member Profile.

  • When your password is updated.


Grouping and Managing Notifications

Notifications are grouped by date by default, but you can:

  • Ungroup notifications to view them individually.

  • Perform bulk actions, such as:

    • Mark all as read

    • Delete all notifications


Tabs in the Notification Center

Notifications are organized into the following tabs:

All

  • View every notification in one place.

Unread

  • Track new notifications. Mark them as read by clicking the colored dot next to each notification.

@mentioned

  • Focus on high-priority items where you or your team were specifically @mentioned.

Assigned to Me

  • Access all items assigned to you. This tab includes:

    • Records

    • Checklist items

    • Sub-items

    • Comments


Real-Time Updates and Navigation

  • Notifications appear in real-time, ensuring you are always up to date.

  • Click any notification to navigate directly to the associated record, comment thread, or assignment.


Key Features

  • Archive: Notifications are automatically archived after 30 days.

  • Personal Work Queue: Use Unread notifications to manage your daily tasks.

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