Follow a record by clicking the bell icon in the upper-right corner of the open record and choosing Follow. Every update to the record then appears in your Notification Center and, depending on your email settings, in your inbox. Choose Unfollow from the same menu to stop.
Plan Availability | All plan types. |
Permissions | Every member with access to the record follows or unfollows it for themselves. |
Platform | Web |
Related Reading |
Why follow a record?
Following keeps you informed about a record you are not assigned to: a client account, a milestone or a feature in development. You get an in-app notification for each change and an email when your notification settings allow it.
How do I follow or unfollow a record?
Open the record.
In the upper-right corner of the record window, click the bell icon. Its state shows whether you follow the record.
Choose Follow or Unfollow from the menu.
What happens when I follow a record?
Notification Center: updates to the record, such as new assignments or field changes, appear under the bell icon in the top bar.
Email: you receive an email about the change when followed records are switched on in your Notification Settings.
To change which events reach your inbox, open your profile menu and select Notification Settings; see Notifications.
Frequently asked questions
Can I see a list of all the records I follow?
Can I see a list of all the records I follow?
No. SmartSuite does not provide a list of the records you follow. Open a record and check the bell icon to see whether you follow it; updates to followed records arrive in the Notification Center.
Last verified 23 Oct 2026.