SmartSuite is listed in Claude's connector directory, so connecting takes a minute: no installs, no API keys. Once connected, Claude can work in your Workspace from claude.ai, the Claude desktop app and the Claude mobile app.
Plan Availability | All Customers |
Permissions | Any Member can connect. What Claude can do is limited by that Member's own Permissions and by the Workspace's MCP Access setting. |
Related Reading | SmartSuite MCP Server · AI Control Center: MCP Access · Connect SmartSuite to Other AI Tools (for Claude Code) |
Before You Start
If your organization uses a Claude Team or Enterprise plan, an Owner may need to add the SmartSuite connector for your organization first.
If your SmartSuite account uses multi-factor authentication, it must already be set up in SmartSuite. It can't be set up from the sign-in screen.
Connect
In Claude, open Customize → Connectors.
Search for SmartSuite and select it.
Click Connect. You'll be taken to SmartSuite to sign in. If your organization uses single sign-on, you'll go through your usual sign-in.
Choose what the connection covers:
Which Workspaces Claude may use.
Whether it may write, or read only.
Read only and specific Workspaces are selected by default. Workspaces where MCP Access is set to Disabled don't appear in the list.
Confirm. Claude is connected.
Test the Connection
Start a new chat and ask:
"List the Solutions in my SmartSuite Workspace."
Claude should return your Solutions. If it answers without using SmartSuite, check that the SmartSuite connector is switched on in the chat's tools menu, or mention SmartSuite by name in your prompt.
Manage or Revoke the Connection
Go back to Customize → Connectors and select SmartSuite. From there you can change which Workspaces it covers, switch between read only and read & write, or disconnect it entirely.
Troubleshooting
Problem | What to do |
SmartSuite doesn't appear in the connector search | On a Team or Enterprise plan, ask your Claude Owner to add it for the organization. Alternatively, add a custom connector with the URL https://app.smartsuite.com/v1/mcp. |
A Workspace is missing from the list | Its MCP Access is set to Disabled. Ask a Workspace Administrator. |
Claude can read but changes are refused | Either your connection is read only (reconnect and choose read & write) or the Workspace's MCP Access is Read-Only. The stricter setting wins. |
Sign-in stops at multi-factor authentication | Set up multi-factor authentication in SmartSuite first, then connect again. Five incorrect codes end the sign-in; start again from Connectors. |
Claude says it can't find a Table | Name the Solution and Table explicitly, and check that you can see it in SmartSuite yourself. |
Using Claude Code?
Claude Code connects with a single command. See Connect SmartSuite to Other AI Tools.
Last verified: 21 Oct 2026, menu path Customize > Connectors confirmed against claude.com/docs/connectors/directory; the SmartSuite directory listing is from Product.