Only Solution Managers and Administrators can create and manage forms and Form Views. Full Access to a solution is not enough: it covers the data, not the solution's structure.
Here is the test: can you add a table or a field in this solution? If not, you cannot build its forms either. Ask a Solution Manager.
Example: a vendor risk program. A compliance analyst has Full Access to the Vendor Risk solution. She wants to add a question to the Vendor Intake form, but the form options are grayed out. The risk lead makes her a Solution Manager for the week she works on the form, then removes the permission.
Plan Availability | All plan types. |
Permissions | Administrators and Solution Managers create and manage forms. Other members cannot, whatever their solution permission level. |
Platform | Web |
Related Reading |
I cannot create or edit a form: check these three things, in order
Solution Managers and Administrators manage forms. If you are neither, send this page to the person who manages the solution.
Full Access is not enough. Building forms needs the Solution Manager permission or the Administrator role. Full Access is a data permission. See Solution Managers Overview / How to add or remove them.
Become a Solution Manager. An existing Solution Manager adds you at the bottom of the solution's Solution Permissions. See Becoming a Solution Manager.
Use a short grant. Grant the permission while the form is built, or build it with an existing Solution Manager. See Managing Solution Permissions.
Still stuck: select the chat button in the lower-right corner of SmartSuite and choose Ask a question. Include the solution name and your role in it.
Who can create and manage forms?
Solution Managers of the solution, and Administrators. Full Access is a data permission. It lets a member work with records, but it does not include building forms.
How do I make a member a Solution Manager?
Open the solution's Solution Permissions.
Scroll to the bottom of the window.
Select the + to add a Solution Manager, then pick the member.
Confirm the change.
The bottom of a solution's Solution Permissions window, with the Solution Managers list.
Note: A Solution Manager can change the solution's structure, settings and data, not only its forms. Grant it with that in mind.
Why are forms limited to Solution Managers?
Structure. A form adds to the solution's structure, which stays with the people who manage it.
Data collected. It keeps control over what data a form asks for, which matters for sensitive information.
Consistency. It avoids forms built outside the managers' oversight.
What if a member needs to build a form for a short time?
Grant and remove. Make the member a Solution Manager while the form is built, then remove the permission.
Build together. Ask an existing Solution Manager to build the form with the member.
Frequently asked questions
I have Full Access. Why can I not create a form?
I have Full Access. Why can I not create a form?
Full Access is a data permission. Building forms needs the Solution Manager permission or the Administrator role.
Who can make me a Solution Manager?
Who can make me a Solution Manager?
An existing Solution Manager of the solution. They add you at the bottom of the solution's Solution Permissions.
Does a Solution Manager get more than forms?
Does a Solution Manager get more than forms?
Yes. A Solution Manager can change the solution's structure, settings and data. Grant it for the time the form is built if that is all the member needs.
Can members fill in a form without being Solution Managers?
Can members fill in a form without being Solution Managers?
Yes. Building a form needs the permission. Filling one in needs only permission to create records in the form's table.
Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.
Last verified 1 Nov 2026.