SmartSuite cannot be used in regions under United States sanctions and export control laws (see the Terms of Service). If you are in one, export each table to CSV, Excel, Google Sheets or PDF before you stop using the platform.
Plan Availability | All plan types |
Permissions | Administrators export data. Members in a restricted region cannot sign in. |
Platform | Web |
Related Reading |
Where is SmartSuite restricted?
The use of SmartSuite is restricted in certain regions subject to United States sanctions and export control laws. More details can be found in our Terms of Service.
If you are located in one of these restricted regions, we recommend downloading any data you wish to keep and discontinuing use of the SmartSuite platform immediately.
If you believe your access to SmartSuite should not be restricted, please contact our support team. for assistance.
How do I download my data before access ends?
SmartSuite data can be downloaded one Table at a time. To download a complete Solution, you need to download the data from each Table individually. Follow these steps to download a Table to CSV, Excel, Google Sheets, or PDF:
1. Download a table
Navigate to the Solution containing the Table.
Create a New View in the Table you want to download from.
Select All Fields:
In the "Fields to Display" toolbar, click Select All.
Export the Table:
Click the 3-dot menu and hover over Export.
Select one of the available formats:
Adobe PDF
Microsoft Excel (XLSX)
Google Sheets
CSV
2. Download an entire solution
Since data can only be exported one Table at a time, repeat the Downloading a Table steps for each Table in the Solution.
Note: Attachments are not included in exports and must be downloaded manually.
Frequently asked questions
How do I back up everything in my workspace?
Export one table at a time: create a view, select all fields, then choose Export from the three-dot menu. Repeat for every table in every solution. Attachments are not in the export and must be downloaded by hand.
Can I download all attachments at once?
No. Exports contain the field values only; attachments are downloaded individually from the records.
Which formats can I export to?
Adobe PDF, Microsoft Excel (XLSX), Google Sheets and CSV.
My account is locked and I need my data. What do I do?
Email support@smartsuite.com from the address on the account. Only an Administrator can export, so support will confirm who can act for the workspace.
I think the restriction is a mistake. Who do I contact?
Email support@smartsuite.com with your workspace name and the region you are in.
Last verified 21 Oct 2026 against the pricing page (Data Export formats) and this article as Product wrote it; the sanctions list itself lives in the Terms of Service