Input is Missing
 This error happens when one of the actions in your automation has a field with a mismatched or deleted value.
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Field is Missing
This error happens when a field was deleted that was used as on output in an action.
Using the example above, this would mean if the field "Appointment Status" was deleted, you would instead get a "Field is Missing" error when the automation runs.
This Workspace Has Reached The Email Sending Limit
On our Trial and Free plans, we have a limit of 100 emails being sent from SmartSuite native domains each calendar month. To avoid this issue, you will want to integrate with your own Gmail or Outlook email address.
Usage Limit Reached
You will see this when your automation limit has been reached for this calendar month. Usage resets on the 1st of every month. If you feel you've reached the limit in error, you can always reach out to our support team and we can help work through it.
Request Had Insufficient Authentication Scopes
You will most often see this on our Gmail and Outlook triggers, but this error can happen on any of our native integrations where you may have missed a checkbox when giving SmartSuite the necessary permissions required to perform the triggers or actions being requested in the automations.
For example if you are using the Gmail Trigger, but don't give the integration access to view your inbox, you will see this error.
Missing Record ID in Inputs
This is typically caused by having an "Update Record" step that is updating a record that is not the triggering record. To fix this, you'll need to add a "Find Record" step before the "Update Record" action.
Google Integration Errors
When giving SmartSuite permission to Google, whether it be for Google Calendar, Gmail, or any other offering, don't forget to check the permission boxes in each prompt along the way! If you are having issues with your automation showing as a success but aren't seeing the Calendar event, Email, etc, you may have accidentally missed a permission.
To fix this, you'll need to remove this authentication and start over.
You can follow these steps:
Go to the Security section of your Google Account.
Under “Third-party apps with account access,” select Manage third-party access.
Select the app or service you want to remove. (SmartSuite in this case. If there are multiple, pick the one that has the tool listed you're having issues with.)
Select Remove Access.
Re-authenticate with SmartSuite, making sure you check all boxes necessary to allow full access.