Type a colon and a word, such as :thumb or :smile, to pick an emoji from the list, or type a text shortcut such as :-) and press space to convert it. Emoji sit in the text like characters and take on any formatting you apply.
Plan Availability | All plan types. |
Permissions | Any member with edit access to the record uses this in a SmartDoc field. Administrators and Solution Managers add and configure SmartDoc fields. |
Platform | Web |
Related Reading |
How do I add an emoji?
Type : (a colon) followed by a word, for example :thumb, :smile or :party.
A menu lists the emoji whose names match. The words under each entry are the terms that find it.
Select the emoji, or press Enter.
You can also select Insert Emoji from the slash menu.
Which text shortcuts convert on their own?
Type the characters and press the space bar. In the table, "or" separates alternatives.
Emoji | Type |
Smiley. | :) or :-) or =) |
Smile. | :D or :-D |
Wink. | ;) or ;-) |
Laughing. | x-) or X-) or :> |
Joy. | :') or :'-) |
Heart. | <3 |
Broken heart. | </3 |
Kissing. | :* or :-* |
Innocent. | o:) or O:) |
Sunglasses. | 8-) or B-) |
Tongue out. | :P or :-P or :p |
Open mouth. | :o or :O |
Neutral face. | :| or :-| |
Confused. | :/ or :-/ |
Frowning. | :( or :-( |
Cry. | :'( or :,( |
Sob. | ;( or ;-( |
Angry. | >:( or >:-( |
Rage. | :@ or :-@ |
Blush. | :") or :-") |
Not amused. | :s or :-S |
Anguished. | D: |
How do emoji behave with formatting?
An emoji inside formatted text takes the formatting: it can sit in a heading, carry a background color, or be italic or struck through.
How do I delete an emoji?
Backspace over it, press Delete when it is in front of the cursor, or select it as part of a block of text and delete.
How do teams use emoji at work?
A thumbs up to agree or approve.
Clapping hands for kudos.
An OK hand to say understood.
A shrug for "I do not know".
A warning sign or a flame to mark urgent tasks.
Last verified 22 Oct 2026.