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Free Trial Period and Plan

Every new workspace gets a 14-day Professional trial with no credit card and no charge when it ends.

Written by Peter Novosel

Every new workspace starts on a 14-day free trial of the Professional plan. No credit card is needed, and nothing is charged when the trial ends.

You can invite up to 50 people to the trial. To keep going, select a plan at any time during the trial or after it ends.

Example: a compliance team tries SmartSuite for vendor risk. It builds a Vendors table, invites the control owners and runs one full vendor review before the 14 days are up.

Plan Availability

Trial, based on the Professional plan.

Permissions

Administrators see the days left and choose a plan. Any member can invite teammates during the trial.

Platform

Web

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How long the trial lasts

When you create a workspace, it moves to the Professional plan for a 14-day trial. To see the days left:

  1. Select your profile icon in the upper-right corner, then Workspace Administration.

  2. Select the Plans & Billing tab. The days left show in the plan profile.


What the trial includes

  • The Professional plan: the trial has the Professional plan's features and storage.

  • Up to 50 people: invite teammates from the home page with Invite Members.

  • No card: you do not need a credit card to start.

Enterprise features, such as single sign-on (SSO), are not part of the trial.


When the trial ends

Nothing is charged automatically. To keep using SmartSuite, select a plan, choose the number of members and add a credit card.

If you do not, the workspace is disabled, and everything is kept as you left it. Sign back in at any time to choose a plan and carry on.

Note: The limits of the plan you choose apply from the day you subscribe. A trial with more records than Team allows needs Professional or higher to add more. See SmartSuite Plans, Features and Pricing.


Choosing a plan

You can choose Team, Professional or Enterprise. You do not have to wait for the trial to end. See Select a Plan.

Tip: Invite the people who will use the workspace every day during the trial. Their feedback helps you pick the right plan and seat count.


Frequently asked questions

Can I choose which plan my trial uses?

No, every trial uses the Professional plan. You choose your own plan when you subscribe.

Can I extend my trial?

If you need more time to evaluate SmartSuite, contact the support team through the chat icon. See Contact SmartSuite support.

Do I need a credit card for the trial?

No, the 14-day trial needs no credit card. Nothing is charged when it ends.

What happens to my data if I do not subscribe?

The workspace is disabled, but everything is kept as you left it. Sign back in at any time to choose a plan and carry on.

How many people can join my trial?

You can invite up to 50 people to a trial workspace. Select Invite Members on the home page and enter their email addresses.

Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.

Last verified 1 Nov 2026.

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