Invoices are under Workspace Administration > Plans & Billing > Billing History. Select an invoice number to download the PDF, then print it from your PDF viewer.
Only members with the Administrator role can open billing details. Billing contacts also receive invoices by email.
Example: a compliance team's finance partner needs last quarter's SmartSuite invoices for the audit budget. The Administrator downloads the three PDFs from Billing History and sends them on.
Plan Availability | All plan types. |
Permissions | Administrators. |
Platform | Web |
Related Reading |
Finding your invoices
Sign in as a member with the Administrator role.
Select your profile icon in the upper-right corner, then Workspace Administration.
Select the Plans & Billing tab.
Select Billing History in the left navigation. The latest five invoices show first.
Scroll down for older invoices.
What the billing summary shows
Column. | What it shows. |
Invoice Number. | A unique number for each transaction. |
Date. | The date the invoice was issued. |
Description. | A short summary of what was billed. |
Number of Users. | How many members were billed, where it applies. |
Status. | The state of the charge, such as Paid or Pending. |
Downloading an invoice
In Billing History, select the invoice number.
Download the PDF. Credit notes download the same way.
Printing an invoice
Download the invoice PDF.
Open it in a PDF viewer.
Select Print in the viewer's file menu.
Tip: To change who gets invoice emails, edit the billing contacts. See Billing Contacts.
Frequently asked questions
Why did I get two invoices in one month?
Why did I get two invoices in one month?
One is the regular charge for the billing interval. The other is a prorated charge for members added during the interval, billed when they joined.
The invoice shows more members than we have. Why?
The invoice shows more members than we have. Why?
Each interval bills the count at its start, and reductions apply from the next interval. Check Manage Members, then contact support with the invoice number if the count still looks wrong.
Who receives invoice emails?
Who receives invoice emails?
The workspace billing contacts receive them. An Administrator adds or removes contacts on the Plans & Billing tab.
Can I get older invoices?
Can I get older invoices?
Yes. Billing History lists every invoice and credit note. Scroll past the latest five and download each one as a PDF.
Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.
Last verified 1 Nov 2026.