The Phone field stores one or more phone numbers on a record. Each number can carry a type (Office, Mobile, Home, Fax or Other), a country code and a flag, and the placeholder shows the right format for the country.

Plan Availability	All plan types.
Permissions	Administrators and Solution Managers: add, configure and delete fields in their solutions. Members with edit access to the record enter values.
Platform	Web
Related Reading	Email Field Address Field Full Name Field Default Text/Values in Fields

How do I add a Phone field?

Add it from Grid View or from a record.

From Grid View

Open the table in Grid View.
Select the + at the end of the field row, or open a column's drop-down menu and select Add Field to the Right.
Select Phone, name the field and set its options.
Select Add Field.

The field type menu in Grid View with Phone selected.

From Record View

Open a record.
Select the + beside an existing field.
Select Phone, name the field and set its options.
Select Add Field.

A record open in Record View with a new Phone field being added.

Which settings does it have?

Setting	What it does
Display Format	Number Only: the number with its country code (+1 201 555 0123). Number + Country Flag (default): adds the country flag. Number + Country Flag + Phone Type: also adds the type (Mobile : +1 201 555 0123).
Number of Entries Allowed	Single (default): one number. Multiple: several numbers per record; the + Add Phone Number button appears after the first number.
Require an entry in this field	A REQUIRED label is shown next to the field name, and a record cannot be saved without a number (for example, 'Phone is required').
Default Country (Defaults tab)	The country each new number starts with (flag and number format), also in existing records. Default to locale of User (preselected) uses the member's locale; you can choose one country instead. See Default Text/Values in Fields.

If a record has more than one number, changing Number of Entries Allowed from Multiple to Single shows an 'Are you sure?' warning. After Yes, proceed with conversion and Update Field, each record keeps only its first number; the other numbers are deleted.

Note: For a Contacts table with several numbers per person, use Number + Country Flag + Phone Type so each number is labeled.

A Phone field with one number entered and the Add Phone Number button below it.

What can I build with it?

Contact management: mobile and office numbers on each client record, labeled by type.
International support: country flags on client numbers so agents see the region at a glance.
Team directory: several labeled numbers per team member.

Frequently asked questions

Short answers to the questions members ask most about this feature.

How is the default country for a phone number chosen?

A new number starts with the field's Default Country (Defaults tab). By default, this is the member's locale. The member can still pick another country for each number.

Can one record hold several phone numbers?

Yes. Turn on multiple entries in the field settings. After the first number, select + Add Phone Number to add another, each with its own type.

Which phone types can I label a number with?

Office, Mobile, Home, Fax and Other.

Does a form use the Default Country?

Yes. On a form, a new number also starts with the field's Default Country.

Can I change a Phone field to another type?

Yes, but only to Text, Text Area or SmartDoc. See Changing a Field's Type.

Last verified 29 Oct 2026.

Phone Field