When you set up an AI connection, you pick a provider and a model from a curated list. The model decides how fast, how good and how costly each AI result is.
The list leaves out unstable and preview models, so every choice is one SmartSuite supports.
Example: a GRC team uses two connections. A low-cost model fills a short Risk category field on thousands of records. A stronger model writes the quarterly control test summary, which needs careful reading of long evidence files.
Plan Availability | All plan types. |
Permissions | Workspace Administrators create and edit connections and choose the model in AI Control Center > Providers and Models. Administrators and Solution Managers pick a connection in an AI Workflow Agent or AI Field Agent. |
Platform | Web |
Related Reading |
Which providers and models can I choose?
SmartSuite supports the leading AI providers and their most recent models, such as OpenAI, Anthropic and Google. Models are added when a provider releases them and removed when it retires them.
The picker itself is the current list. This article does not repeat it.
To see it:
Open Workspace Administration > AI Control Center.
On the Providers and Models row, select Edit.
Select + Add Connection and choose a provider.
Read the models listed for that provider.
Reading the model picker
The picker groups models by provider. For each model it shows:
Model name: the provider's name for the model.
Description: what the model suits best, such as summaries, reasoning, image analysis or fast answers.
Price indicator: $ to $$$$. One $ is the lowest cost, and $$$$ is a premium model.
PDF and image support: icons show whether the model can read PDFs or images. Hover over an icon for a short explanation.
Tip: Pick by what the job needs. Files and images need a model with PDF or image support. A high-volume field suits a $ model.
Frequently asked questions
Where is the full list of models?
Where is the full list of models?
In the picker. Open AI Control Center > Providers and Models, add a connection and choose a provider. The list changes as providers release and retire models.
What do the dollar signs mean?
What do the dollar signs mean?
A relative cost: $ is the lowest and $$$$ is the highest. Your provider's own pricing page has the price per token.
Why can my agent not read a PDF?
Why can my agent not read a PDF?
The model behind its connection does not support PDFs. Choose a connection whose model shows PDF support.
Can one automation use two models?
Can one automation use two models?
Yes, one per action. Each AI Workflow Agent action runs on its own connection.
Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.
Last verified 1 Nov 2026.