SmartSuite notifies you when you are mentioned, assigned something, or a record you follow changes. Notifications collect in the Notification Center under the bell button.

Example: a control owner in a vendor risk program is assigned a finding, mentioned in a comment and follows a Tier 1 vendor. All three reach her Notification Center.

Plan Availability	All plan types.
Permissions	Every member sees and manages their own notifications and email settings.
Platform	Web
Related Reading	Notification Center @Mentions Following & Unfollowing a Record My Work: all your tasks in one place.

When you get a notification

Mentions: you, or a Team you belong to, are @mentioned in a record or a comment.
Assignments: you are assigned a record through an Assigned To field, a checklist item or a comment.
Activity: a record you follow is updated or deleted, your profile changes, your password is reset, your permissions change, or you join a Team.
Invitations: Administrators are notified when an invited member accepts and finishes signing up.

Where notifications go

Every notification lands in the Notification Center. Select the bell button in the upper-right corner to open it. Select a notification to open the record, comment or assignment it is about.

Notifications are archived after 30 days. See Notification Center for the tabs and the clear options.

Choose your notification settings

Open the profile menu in the upper-right corner.
Select Notification Settings.
Turn News and Updates and Mobile Push on or off.

Notification Settings in the profile menu, with the News and Updates and Mobile Push options.

Frequently asked questions

Am I notified every time someone assigns me a task?

Yes. An assignment through an Assigned To field, a checklist item or a comment notifies you and lists the item on the Assigned to Me tab.

Where do I see all the tasks assigned to me?

The Assigned to Me tab of the Notification Center shows recent ones. My Work shows all your open work.

Can I change the email sent when an automation assigns me a comment?

No. It is the standard assignment email, the same for every assignment, and it cannot be changed.

How long are notifications kept?

Notifications are archived after 30 days.

Does a notification email open the record?

Yes. Every notification email has a View Record button that opens the record.

Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.

Last verified 1 Nov 2026.