Stay updated with SmartSuite's Notification Center, your go-to hub for tracking priorities, updates, and work items. It's designed to keep you informed and focused, ensuring you never miss a beat.
Feature Overview Video
Stay updated with SmartSuite's Notification Center, your go-to hub for tracking priorities, updates, and work items. It's designed to keep you informed and focused, ensuring you never miss a beat.
Plan Availability | All plan types |
Permissions | All members can view and manage notifications. |
Related Reading |
Features Overview
The Notification Center consolidates updates across all solutions, making it easy to:
View, manage, and act on notifications.
Group and filter notifications for better organization.
Access relevant records, comments, or assignments directly.
Accessing the Notification Center
Click the bell icon in the upper-right corner of the homepage.
A notification window will display, showing grouped updates.
When Do Notifications Occur?
Notifications help you stay on top of changes. Here’s when you’ll receive them:
@Mentions
Direct Mentions: When your name is mentioned in a record or comment.
Team Mentions: When your team is mentioned in a record or comment.
Assignments
When you are assigned to:
A record via the Assign To field.
A checklist item.
A comment.
Activity Updates
Updates or deletions to a record you’re following.
Changes to your member profile.
Password resets or changes.
Permission updates or when you're added to a team.
Notification Types
Fields: Notifications occur when mentioned in:
SmartDoc fields.
Checklist items or sub-items.
Comments
User Invite Acceptance
Notification available for admins when a user accepts an invite and finishes the registration
Managing Notifications
Notifications are grouped by Solution for clarity. You can perform bulk actions like:
Mark all as read.
Delete all notifications.
Tabs in the Notification Center
All: Shows every notification.
Unread: Displays new notifications, which can be cleared by marking them as read.
@mentioned: Highlights items where you’ve been directly or indirectly mentioned.
Assigned to Me: Lists all elements assigned to you, such as records, comments, or tasks.
Special Tabs Explained
Unread Notifications
Use this as a personal work queue.
Mark as read to declutter and stay organized.
@Mentioned Notifications
High-priority updates designed to prompt collaboration.
Review these items first to ensure timely responses.
Assigned to Me Notifications
Tracks items requiring action, such as:
Records.
Checklist or sub-items.
Comments.
These represent critical tasks with implied deadlines.
Additional Features
Real-Time Updates: Notifications appear instantly.
Auto-Archiving: Notifications are archived after 30 days to keep the center clean.
Direct Navigation: Clicking a notification takes you directly to the relevant record, comment thread, or assignment.
Practical Scenarios and Use Cases
1. Team Collaboration
Scenario: A team member mentions you in a comment for feedback on a project.
Solution: Quickly respond to the comment via the @Mentioned tab in the Notification Center.