Workspace Preferences set the default language, time zone and locale that every new member profile starts with. Administrators change them in Workspace Administration > Workspace Settings; each member can override the defaults in their own General Preferences.
Plan Availability | All plan types. |
Permissions | Administrators set the workspace defaults. Every member can change their own preferences. |
Platform | Web |
Related Reading |
What do the three settings do?
Setting | What it does |
Language | The interface and system text, from the languages listed in Supported Languages. Record content and field names are not translated. |
Time Zone | The zone dates and times are displayed in. Values are stored in UTC. |
Locale | The format of dates, numbers and currencies. |
How do I set the workspace defaults?
Sign in as an Administrator.
Select your profile icon in the upper-right corner and select Workspace Administration, or open the Sidebar Menu in the upper-left corner and select Settings.
Open the Workspace Settings tab.
In the Workspace Preferences section, select Edit.
Choose the Language, Time Zone and Locale.
Select Update Workspace Profile.
What happens to existing members?
The defaults apply to every new member profile. A member who has already changed their own General Preferences keeps their own values; changing the workspace defaults does not change them.
Frequently asked questions
The first question came from a conversation this month.
Why does the screen language not change for members when I update it in Workspace Administration?
Why does the screen language not change for members when I update it in Workspace Administration?
Workspace Preferences are the defaults for new profiles. Each existing member sets their own language in My Profile > General Preferences; ask them to change it there. The browser refreshes when the change is applied.
Does changing the language translate our records?
Does changing the language translate our records?
No. The language setting changes labels, menus, help text and other system text. Field names and record content stay in the language they were typed in.
Can a member use a different time zone from the workspace?
Can a member use a different time zone from the workspace?
Yes. A member's own General Preferences override the workspace defaults, so a member in another region sees dates and times in their own zone.
Last verified 22 Oct 2026.