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Learn about SmartSuite's internationalization and localization

Peter Novosel avatar
Written by Peter Novosel
Updated over a week ago

Learn about SmartSuite's internationalization and localization.

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All plan types

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Guests, General Access, Solution Creators, or Administrator

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SmartSuite was created to serve the needs of an international user community, natively supporting multiple languages and locales. You can configure SmartSuite not only to display system text in different languages, but also to properly format numbers, dates, and more for your preferred locale.

New user profiles start with your SmartSuite workspace's default settings for language, time zone, and locale. Users can update their individual profile and select their preferred settings.

What Languages Are Supported?

SmartSuite currently supports the following languages:

  • Bulgarian

  • Dutch

  • English

  • French

  • German

  • Hindi

  • Italian

  • Japanese

  • Polish

  • Portuguese

  • Romanian

  • Russian

  • Simplified Chinese

  • Spanish

  • Swedish

  • Ukrainian

What Changes When I Switch Languages?

When you update your language settings in your user profile, all SmartSuite system text changes to your selected language. This includes:

  • Text labels

  • Menu items

  • Help text

  • Other system-generated elements

Important Notes:

  • Changing the language does not update or translate user-entered data, text, or field names.

  • SmartSuite does not dynamically translate text or convert currencies; it only formats them based on locale settings.

What Happens When I Change My Time Zone?

All SmartSuite date and time values are stored in UTC (Universal Coordinated Time, equivalent to GMT). Your time zone setting determines how these values are displayed to you.

Example:

  • A user in Central European Standard Time (UTC+1) saves a date as January 1, 2025, at 13:00 (1 PM).

  • A user in Eastern Standard Time (UTC-5) will see this as January 1, 2025, at 7 AM (7:00).

What Happens When I Change My Locale?

Your locale settings control the format for dates, times, and numbers in SmartSuite. Examples include:

Locale

Date Format

Time Format

Number Format

English/US

MM/DD/YYYY

12-hour

Thousands separator: comma (,) Decimal: period (.)

German/Germany

DD.MM.YYYY

24-hour

Thousands separator: period (.) Decimal: comma (,)

Note:

  • Currency formatting aligns with locale settings but does not change the selected currency or its value.

  • Currency symbols and their placement are displayed according to regional conventions.

How Do I Change My Preferred Language, Time Zone, or Locale?

Follow these steps to update your settings:

  1. Click your user profile icon in the upper-right corner of the SmartSuite interface.

  2. Select General Preferences.
    ​

  3. Click Edit in the General Preferences section.

  4. Update your preferences for language, time zone, and locale.

  5. Click Update General Preferences to save your changes.
    ​

Note: Your browser will refresh to apply the updated settings.
​

How Do I Change System Defaults for Language, Time Zone, or Locale?

Members with an Administrators role can change system defaults by following these steps:

  1. Click the user profile icon and select Workspace Administration from the menu.

  2. Navigate to the Workspace Settings tab.

  3. Scroll to the Workspace Preferences section to view the default settings.

  4. Click Edit to make changes.

  5. Select your desired defaults and click Update Workspace Profile to save.
    ​

Practical Scenarios and Use Cases

1. Departmental Collaboration

Scenario: The Marketing team collaborates across different time zones and needs data displayed accurately for their region.

Solution: Set individual time zones for each member to ensure accurate scheduling and task management.

2. Client Interaction

Scenario: A global company wants employees to interact with clients in their local languages.

Solution: Allow employees to select their preferred language for all system text and communication in SmartSuite.

3. Regional Reporting

Scenario: Financial teams in different regions require numbers and currencies formatted to match their local standards.

Solution: Customize locale settings to align with the display preferences of each region.

A quick reminder about these settings:

  • Language. SmartSuite is available in 15 languages - all SmartSuite interfaces, help text and related content will update to your selected language (Remember: Changing this setting does not update or translate any of your data!)

  • Time Zone. Your time zone setting specifies the time zone that date and time information is displayed to you

  • Locale. Your locale specifies how dates, numbers and currencies are formatted

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