Changing your password in SmartSuite is a straightforward process. Follow the steps below to ensure your profile remains secure.
Plan Availability | |
Permissions | General Access: Users can change their passwords. |
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Steps to Change Your Password
Click on your user profile icon in the upper-right corner of the SmartSuite interface to open your user profile options.
Select Change Password from the menu.
In the Password section, you’ll see the date you last changed your password.
Click the Edit button.
Enter your current password in the Current Password field.
Enter your new password in the New Password and Repeat Password fields.
Click Create New Password.
Error Messages to Watch For
Mismatched passwords: Ensure the "New Password" and "Repeat Password" fields match.
Password strength issues: Ensure the new password meets the requirements listed below.
Reused passwords: Avoid using a password you have used before.
Password Strength Requirements
Your password must meet the following criteria:
Minimum of 8 characters.
At least 1 upper-case letter.
At least 1 lower-case letter.
At least 1 number or special character.
If You Forget Your Current Password
No problem! You can reset your password with these steps:
In the Change Password dialog, click the link labeled Forgot your current password?
Enter your email address when prompted.
SmartSuite will send you a password reset email.
Click the link in the email to access the password reset page.
Set a new password following the above requirements.
For External Account Logins (Google, Microsoft, Apple)
If you log in using an external account, follow these instructions:
To continue using the external login: Reset your password directly through the respective service:
To switch to a SmartSuite system login:
Go to your user profile menu and select Change Password.
Look for the "No Password" notice and click Set up a SmartSuite system login.
Follow the prompts to create a password.
Practical Scenarios and Use Cases
1. Enhanced Security Practices
Scenario: You want to update your password periodically to improve security.
Solution: Follow the steps to change your password every 90 days.
2. Recovering Account Access
Scenario: You’ve forgotten your password and need to regain access.
Solution: Use the "Forgot your current password?" link to reset your password via email.
3. Switching Authentication Methods
Scenario: You’re currently using an external login (Google, Microsoft, Apple) but want to switch to a SmartSuite system login.
Solution: Set up a system login directly from your profile.
By following these steps, you can easily manage your password and ensure your account remains secure.