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Managing your individual SmartSuite user profile

Peter Novosel avatar
Written by Peter Novosel
Updated over a week ago

Plan Availability

All plan types

Permissions

Members can manage their individual profiles

Related Reading

In SmartSuite, there are two key concepts: workspaces and Member Profiles.

  • Member Profiles: Linked to individual users, they provide access to one or more SmartSuite workspaces.

  • Workspaces: Represent individual SmartSuite subscriptions, with their own environments, Solutions, Dashboards, and collaboration tools.


Creating a Member Profile

There are two ways to create a Member Profile:

1. Create a New Workspace and Member Profile

To create a brand-new SmartSuite Trial workspace and Member Profile:

  1. Visit SmartSuite.

  2. Click Sign Up and follow the prompts.

For detailed steps, see Sign Up for SmartSuite.


2. Create a Member Profile from an Invitation

To join an existing SmartSuite workspace:

  1. Open the email titled Invitation to Join SmartSuite.

  2. Click the Accept Invitation link.

  3. SmartSuite will open in your default browser.

  4. Complete the registration and activation steps.

Invite screen


Logging In and Out of SmartSuite

Logging In

To log in to SmartSuite:

  1. Enter your credentials:

    • Email and password, or

    • Google, Microsoft, or Apple ID authentication.

  2. Click Log In.


Logging In with SAML SSO

For Enterprise Plan users with SAML enabled:

  1. Enter your email address and leave the password field empty.

  2. Click Log In.


Logging Out

To keep your workspace secure, log out when you’re done:

  1. Click your profile photo in the upper-right corner.

  2. Select Log Out.


Resetting Your Password

If you log in using email and password, follow these steps to reset your password:

  1. Click your profile photo in the upper-right corner.

  2. Select Change Password.

  3. Send yourself a password reset link.

  4. Open the SmartSuite Password Reset email.

  5. Click Reset Password and set a new password.

Note: If you use a social login (Gmail, Microsoft Live/Hotmail, or Apple) please visit your email account and follow their instructions for resetting your password.

Setting Up a SmartSuite System Login

If you use Google, Microsoft, or Apple to log in, you can create a SmartSuite-specific password:

  1. Follow the password reset process.

  2. Click the link to create a standalone SmartSuite password.


Practical Scenarios and Use Cases

1. Joining Multiple Workspaces

Scenario: A consultant is invited to several client workspaces.
Solution: Use a single Member Profile to access all workspaces and switch between them easily.

2. Securing Your Account

Scenario: You’re working on a shared device.
Solution: Log out after completing your tasks to ensure your workspace remains secure.

3. Transitioning Away from External Authentication

Scenario: Your organization moves away from using Google authentication.
Solution: Create a standalone SmartSuite password for uninterrupted access.

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