Plan Availability | All plan types |
Permissions | Administrators - Can manage workspace settings. |
Related Reading |
Overview
Currently, SmartSuite does not offer a feature to deactivate or temporarily put a workspace on hold. If you are encountering challenges in making SmartSuite work for your needs, our support team is available to assist. You can:
Click the chat icon within SmartSuite.
Email us at support@smartsuite.com.
Options to Manage Your Workspace
Reducing Active Users
You can reduce the number of active users in your workspace. Follow these steps:
Navigate to Plans & Billing configuration.
Select the Add Users link in the Plan Profile section. Note: This interface also allows you to reduce active users.
For more detailed instructions, refer to the Reducing Active Users section.
Downgrading or Cancelling a Workspace
You can downgrade or cancel your workspace at any time. Here's what you need to know:
Downgrade: Adjust your plan to better suit your current needs.
Cancel: If you choose to cancel, we’ll be sorry to see you go! Detailed guides are available:
Practical Scenarios and Use Cases
1. Temporary Cost Management
Scenario: A company experiences a short-term reduction in team size and needs to manage subscription costs.
Solution: Reduce the number of active users in your workspace while maintaining access to all data.