At this time, it is not possible to deactivate or temporarily put a SmartSuite workspace on hold. If you're just having trouble getting SmartSuite to support the work you do, we welcome you to click the chat icon or email us at support@smartsuite.com - we're here to help!
Reducing active users
You can also reduce the number of active users, as described in this article. Note that the link from the Plan Profile section of Plans & Billing configuration is labeled Add Users, but the interface can also be used to reduce the number of active users.
Downgrading or canceling a workspace
You can downgrade your workspace or cancel at any time; We would be sorry to see you go! If you're convinced you want to cancel, this article walks you through the process, and this article tells you how to downgrade.