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Dashboard Button Action: Create a Record

Written by Emma Montgomery
Updated yesterday

You can use dashboard buttons to create new records with pre-filled information—making it easier for your team to submit requests, log work, or start workflows from one central place.

This turns your dashboard into a guided entry point instead of just a place to view data.


What This Does

The Create a Record button lets you:

  • Open a new record in any table

  • Pre-fill fields with specific values

  • Guide users into the right workflow

  • Keep data consistent across submissions

Instead of asking users to choose where to go, you can give them clear options like:

  • “Submit IT Request”

  • “Request Equipment”

  • “Log Incident”


How It Works

When someone clicks the button:

  1. A new record opens

  2. Some fields are already filled in

  3. The correct layout (template) is applied

  4. The user completes the form and clicks Save

The record is only created after the user clicks Save


How to Set It Up

1. Add a Button to Your Dashboard or Widget

  • Open your dashboard

  • Add or edit a button

  • Choose Create a Record as the action


2. Choose Where the Record Goes

  • Select the table where the record should be created

  • By default, it uses the current table


3. (Optional) Choose a Template

Templates control what users see when the record opens.

They can:

  • Show or hide fields

  • Organize tabs and sections

  • Adjust the layout for different use cases


4. Set Default Field Values

You can pre-fill fields so users don’t have to.

Examples:

  • Set Request Type = IT Support

  • Set Status = New

  • Assign to a specific team

To do this:

  • Add a field

  • Choose a value

These values will automatically appear when the record opens.


What You Can Pre-Fill

You can set defaults for most field types, including:

  • Text and numbers

  • Dates and times

  • Status and dropdowns

  • Checkboxes (Yes/No)

  • Assigned users

  • Tags and colors

  • Addresses

Not supported:

  • Linked records

  • File uploads

  • Signatures

  • Time tracking


Which Values Take Priority?

If a field already has a default set elsewhere:

  1. Button values win

  2. Then template defaults

  3. Then field-level defaults

This ensures your button always controls the entry experience.


Example: Build a Request Dashboard

You can create a simple request hub like this:

  • Request Laptop

  • Request Access

  • Submit Issue

Each button:

  • Creates a record in the same table

  • Sets a different Request Type

  • Shows only the fields needed for that request

This makes it easier for users and keeps your data organized.


Make It Visual with Card Buttons

You can display buttons as cards instead of standard buttons.

Card options include:

  • Icons

  • Titles

  • Multi-column layouts

This is great for building a clean, app-like experience.


Permissions

Buttons follow your existing permissions:

  • If a user can create records → they can use the button

  • If not → the button will be hidden or disabled


Best Practices

  • Use buttons to guide users into the right workflow

  • Keep logic (automations, conditions) inside templates—not buttons

  • Use a field like Type or Category to control workflows

  • Design dashboards as simple entry points, not just data views


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