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Chart View: Heat Map
Emma Montgomery avatar
Written by Emma Montgomery
Updated over 2 weeks ago

Visualize data using color-coded representations to identify patterns and trends effectively.


Plan Availability

All plan types

Permissions

Solution Creators and Workspace Admins: Create, configure, and manage Heatmap Charts.

Related Reading


Overview

A Heatmap Chart visually represents data using a color-coded system, making it easier to identify clusters, trends, and variations in values. This chart type is ideal for quickly spotting patterns and understanding large datasets at a glance.

Key Features and Enhancements

  • Consistent Sorting: Ensures data is systematically ordered for clarity.

  • Drill-In Enabled Values: Click into segments for deeper insights.

  • Refined Color Scale: Enhances differentiation of value variations.

  • Configurable Sort Order: Customize sorting for both X and Y axes.

  • Labeled Axes: Clearly displays field names from source data.


Creating a Heatmap Chart

Adding a New Chart View

  1. Open a table where you want to create the heatmap chart.

  2. Click "Add View" to create a new view.

  3. Select "Chart View" from the available view types.

Selecting Heatmap Chart

  1. In the chart settings section, choose "Heatmap Chart" as the chart type.

Configuring Chart Settings

  • Value Field: Select the field that provides values for the heatmap cells.

  • X and Y Axis Fields: Choose fields that define the heatmap’s X and Y axes.

    • All fields work and X and Y’s except for Dependency, Files & Images, SmartDoc, Checklist, and Sub-Items.

  • Adjust Sort Order:

    • Configure X and Y axis sorting using "First to Last" or "Last to First" options.


Example: Heatmap with Single Select, Multi-Select, and Sum

A heatmap can visualize data across multiple selection fields while summing numerical values for deeper insights.


Practical Use Cases and Scenarios

1. Sales Performance Tracking

Scenario: A sales team wants to analyze performance across different regions and time periods.

Solution: Create a heatmap chart to visualize high-performing regions and key sales months.

Outcome: Quickly identifies trends and allows drill-in analysis for deeper insights.

2. Customer Support Analytics

Scenario: A support team wants to monitor ticket volume trends.

Solution: Use a heatmap to track high-activity periods and common issue categories.

Outcome: Improves resource allocation and enhances customer service efficiency.

3. Website Traffic Analysis

Scenario: A marketing team needs to understand peak traffic times.

Solution: Create a heatmap displaying traffic patterns by hour and day of the week.

Outcome: Helps optimize content publishing schedules and ad placements.


Example: Heatmap with Single Select, Multi-Select, and Sum

A heatmap can visualize data across multiple selection fields while summing numerical values for deeper insights.

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