Note: This feature setting can only be enabled on our Enterprise and Signature plans, and can only be configured by Account Administrators.
What are IP Restrictions?
For those at the Enterprise level, we know that security is of the utmost importance. With this in mind, we've added an IP address restriction feature that will allow for workspace admins to configure a pre-defined list of specific IP addresses that will be able to access the workspace. This is extremely useful if you are looking to require users to only access SmartSuite through the company's VPN or from a physical office location.
How do IP Restrictions work?
IP restrictions work by filtering incoming requests based on their originating IP address. When a user attempts to access your workspace, the system checks if their IP address matches any of the allowed addresses or ranges specified in your IP restriction settings. If there's a match, the request is allowed, and the user gains access to the workspace. If there's no match, the request is denied, and the user is prevented from accessing the workspace.
How is it configured?
Keep in mind that maintaining an up-to-date whitelist is crucial to ensuring that authorized users can access your workspace without interruption.
Accessing Workspace Administration: Navigate to the Workspace Administration section of your workspace. This is usually found within the settings or preferences menu.
Navigating to Security Settings: Within Workspace Administration, locate the Security tab or section.
Defining Whitelisted IP Addresses: You can define the whitelist of allowed IP addresses or IP ranges. In this you can either choose individual IP addresses or use CIDR notation to specify ranges.
Enabling IP Restrictions: Once the IP allowlist has been filled out, you can now enable the feature. Check or toggle this option to activate IP restrictions for your workspace.
Saving Changes: Changes are saved automatically and reflected immediately as new IPs are added.
FAQ
How will this impact my SmartSuite automations and third party integrations?
How will this impact my SmartSuite automations and third party integrations?
SmartSuite automations will continue to work without any additional configuration, but any third party integrations will need to be explicitly added as a whitelisted IP address to continue functioning after this is enabled for the workspace.
Can I still use the mobile app?
Can I still use the mobile app?
The IP restrictions are also enforced in our mobile app, so to use SmartSuite for an IP Restricted workspace you'll need to make sure that the IP addresses and ranges of your mobile device are whitelisted by your administrator.
Can Shared Views or Shared Forms still be accessed outside of these allowed IPs?
Can Shared Views or Shared Forms still be accessed outside of these allowed IPs?
In order to keep your data secure, Shared Views and Form Views are part of the IP address restrictions and can only be accessed from the IP addresses and ranges specified by the workspace administrators.