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My Availability Status

Set an availability status with an emoji, a message and a clear-after time from Set Availability Status in the profile menu.

Written by Emma Montgomery

Your availability status tells other members whether you are available, busy or away, with an emoji, a short message and a time after which it clears. Set it from Set Availability Status in the profile menu.

Other members see it in your profile preview and in the Member Directory.

Example: a GRC lead is in audit interviews all afternoon. She sets the status "In audit interviews" to clear after 4 hours, so control owners know to wait for a reply.

Plan Availability

All plan types.

Permissions

Every member sets their own status and sees the status of others.

Platform

Web

Related Reading


Setting your status

  1. Select your name in the upper-right corner. The profile menu opens.

  2. Select Set Availability Status.

  3. Choose an emoji or symbol.

  4. Type a message, such as "At lunch" or "On a call".

  5. Set when the status clears, then save.


When the status clears

Option.

What it does.

Don't Clear (default).

The status stays until you change it.

30 Minutes, 1 Hour, 2 Hours, 4 Hours.

Clears after that time.

Today, This Week, This Month.

Clears at the end of the period.

Custom.

Clears at the date and time you set.

Tip: Pick a clear-after time when you set a status. Then you never leave "On a call" showing all week.


Where your status shows

  • In your profile preview, opened from your avatar in a record or comment.

  • In the Member Directory, which also shows who is online (green dot) or unavailable (red dot).


Frequently asked questions

How do I set an out-of-office status?

Select your name, then Set Availability Status. Add a message, and choose This Week or Custom so it clears when you are back.

Does my status clear by itself?

Only if you set a clear-after time. The default, Don't Clear, keeps it until you change it.

Where do others see my status?

They see it in your profile preview and in the Member Directory.

What do the green and red dots mean?

In the Member Directory, a green dot shows a member is online and a red dot shows they are unavailable.

Need more help? Ask the SmartSuite Community, where builders, administrators and the SmartSuite team answer questions about building on SmartSuite. For your account, billing or data, select the chat button in the lower-right corner of SmartSuite to reach support.

Last verified 1 Nov 2026.

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