Deactivating a Team switches it off without taking it apart. The members stay listed, nothing is deleted, and the Team stops being offered anywhere a Team can be chosen.

Here is the test: do you want the Team back later with the same people? If yes, set it to Inactive. Delete it only when the Team itself should go.

Example: Vendor Management has an Audit Support Team that works with the auditor during the audit window. When the audit ends, the Administrator sets it to Inactive. Next year the Administrator sets it back to Active with its members still in place.

Plan Availability	All plan types.
Permissions	Account Administrators deactivate and reactivate Teams.
Platform	Web
Related Reading	Create and manage Teams Delete or restore a Team Introduction to Teams.

Inactive against deleted

An inactive Team:

keeps every member and stays in the Manage Teams list;
is not offered for selection wherever Teams are an option;
cannot be @mentioned in new comments, SmartDocs or any other feature;
can be set back to Active at any time.

A deleted Team moves to the Recycle Bin. An Administrator can restore it for 14 days on Trial, 30 on Team, 45 on Professional and 60 on Enterprise and Signature. After that it is gone. See Delete or restore a Team.

Note: An inactive Team comes back with one click and keeps every member. A deleted Team can be restored only until the retention period ends.

Opening Manage Teams

Both paths need the Administrator role.

Select the workspace name at the top of the left sidebar, then Manage Teams.
Select your name at the top right, then Workspace Administration, then Manage Teams in the left menu.

Deactivating from the Teams list

Find the Team in the list. Use the search box if the list is long.
In the Status column, select Active on the Team's row. A list opens with one choice, Inactive.
Select Inactive. The change applies at once, with no confirmation.

The row stays in the list with Inactive in the Status column. The Display filter above the list shows Active and Inactive Teams separately when you need to find them.

A Manage Teams row with the Status list open and Inactive offered.

Deactivating from the Manage Team window

Select the Members count on the Team's row, or the chevron at its end. The Manage Team window opens.
Open the Status pill and choose Inactive.
Select Update Team.

The Manage Team window with Status set to Inactive and the Update Team button.

What changes for the Team's members

The members keep their own access and the access of their other Teams. Only what the inactive Team granted stops. Records already assigned to the Team keep the value, but the Team cannot be chosen for a new assignment. Existing @mentions stay where they are.

Reactivating a Team

Select Inactive in the Status column and choose Active, or set the Status pill in the Manage Team window and select Update Team. The Team is available for selection again at once, with the members it had. To find it, set the Display filter to Status: Inactive.

What each role can do here

Account Administrator: deactivates and reactivates any Team.
Solution Manager, Solution Creator and General Access: cannot change a Team's status.
Guest: A Guest sees and comments on the records assigned to them, cannot be granted any other permission, even through a Team, and does not use a paid seat.

Using deactivation day to day

The Audit Support Team holds Security and Finance members who work with the auditor during the audit. When the audit ends, the Administrator sets the Team to Inactive. The audit-window grants stop, the members keep their everyday access, and the membership is ready for next year.

A project Team works the same way: set it Inactive the day the project ends and reactivate it when the project resumes.

With SCIM, the identity provider manages the Team's membership.

Tip: Set a project Team Inactive the day the project ends. Its grants stop at once and the membership is ready for the next run.

Deleting a Team instead

Hover over the Team's row, open the ... Team options menu and select Delete Team. The Team moves to the Recycle Bin, where an Administrator can restore it until the retention period ends. See Delete or restore a Team.

Frequently asked questions

Does an inactive Team still grant access?

Members keep the access they hold directly and through their other Teams.

What happens to records assigned to an inactive Team?

They keep the Team as the value. The Team cannot be chosen for new assignments until it is Active again.

Can I deactivate the Everyone Team?

It has no row on the Manage Teams page, so there is no Status control for it.

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Last verified 1 Nov 2026.

Deactivating/Reactivating a Team