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Formula Frequently Asked Questions

Your guide to common questions and solutions about using formulas in SmartSuite.

Peter Novosel avatar
Written by Peter Novosel
Updated over 10 months ago


Plan Availability

All plan types

Permissions

Workspace Administrators, Solution creators and Solution Managers can create formulas and troubleshoot based on permissions.

Related Reading


Common Questions

Can a formula reference a field in a different table?

Yes, a formula can reference:

  • Fields in the current table.

  • Fields in a Sub-Items field.

  • Fields in another table using a Linked Record field.

Learn more in our article Reference Data from other Tables


Why are my numeric values not calculating correctly?

For example, adding 1 + 1 produces 11 instead of 2. This error happens because one of the referenced values is a text value, not a number. The addition operator (+) in SmartSuite:

  • Adds numbers together if both values are numeric.

  • Concatenates values (combines them as text) if either value is text, a date, or non-numeric.

How to Fix:

  • Ensure that all values referenced by your formula are numeric types.

  • You can change a text value containing a number into an actual number in the formula with the NUMBER() function, like this:

    NUMBER([Text Field]) + [Number]

Note: The formula field is treated as either a number, a date, or text. If the result is a number, you can apply numeric filters or use it in charts. If it's text, you can apply "contains" filters and other text-based options.


Why is my formula field displaying a red icon instead of a value?

A red icon indicates an error in the formula. SmartSuite cannot calculate a value. As a Solution Manager or Admin, click the icon to open the formula field properties and fix the syntax.

  • A warning, "Invalid formula," will appear in red text below the formula builder if the syntax is incorrect.


Can I use a formula to combine values from two or more fields?

Absolutely! This is one of the most common uses of the SmartSuite formula field. Check out our step-by-step tutorial in the article Combine text from two or more fields


Where can I see a complete list of formula functions and operators?

Explore the SmartSuite Formula Field Reference Guide. This comprehensive document includes:

  • A list of all supported functions and operators.

  • Proper formula syntax.

  • Examples to demonstrate each function in use.


Practical Use Cases and Scenarios

1. Sales Data Dashboard

Scenario: The sales team needs to calculate total revenue by combining "Product Price" and "Quantity Sold."

Solution: Use a formula to multiply these fields (Product Price * Quantity Sold) and display the result in the dashboard.

Outcome: Instant visibility into revenue per product, improving reporting accuracy.


2. Marketing Campaign Dashboard

Scenario: A marketing manager wants to create a personalized message combining "First Name" and "Last Name."

Solution: Use the concatenation operator (+) in the formula field to combine First Name + ' ' + Last Name.

Outcome: Simplified creation of personalized content for marketing campaigns.


3. Project Management Dashboard

Scenario: A project manager needs to track the number of days remaining until a project deadline.

Solution: Use the DATEDIFF formula to calculate the difference between the Deadline field and Today’s date:
DATEDIFF(Deadline, TODAY(), "days")

Outcome: Provides real-time tracking of project timelines, allowing the team to stay on schedule and prioritize tasks effectively.

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