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Formula Frequently Asked Questions

Your guide to common questions and solutions about using formulas in SmartSuite.

Peter Novosel avatar
Written by Peter Novosel
Updated over a month ago


Plan Availability

All plan types

Permissions

Workspace Administrators, Solution creators and Solution Managers can create formulas and troubleshoot based on permissions.

Related Reading


Common Questions

Can a formula reference a field in a different table?

Yes, a formula can reference:

  • Fields in the current table.

  • Fields in a Sub-Items field.

  • Fields in another table using a Linked Record field.

Learn more in our article Reference Data from other Tables


Why are my numeric values not calculating correctly?

For example, adding 1 + 1 produces 11 instead of 2. This error happens because one of the referenced values is a text value, not a number. The addition operator (+) in SmartSuite:

  • Adds numbers together if both values are numeric.

  • Concatenates values (combines them as text) if either value is text, a date, or non-numeric.

How to Fix:

  • Ensure that all values referenced by your formula are numeric types.

  • You can change a text value containing a number into an actual number in the formula with the NUMBER() function, like this:

    NUMBER([Text Field]) + [Number]

Note: The formula field is treated as either a number, a date, or text. If the result is a number, you can apply numeric filters or use it in charts. If it's text, you can apply "contains" filters and other text-based options.


Why is my formula field displaying a red icon instead of a value?

A red icon indicates an error in the formula. SmartSuite cannot calculate a value. As a Solution Manager or Admin, click the icon to open the formula field properties and fix the syntax.

  • A warning, "Invalid formula," will appear in red text below the formula builder if the syntax is incorrect.


Can I use a formula to combine values from two or more fields?

Absolutely! This is one of the most common uses of the SmartSuite formula field. Check out our step-by-step tutorial in the article Combine text from two or more fields


Where can I see a complete list of formula functions and operators?

Explore the SmartSuite Formula Field Reference Guide. This comprehensive document includes:

  • A list of all supported functions and operators.

  • Proper formula syntax.

  • Examples to demonstrate each function in use.


Practical Use Cases and Scenarios

1. Sales Data Dashboard

Scenario: The sales team needs to calculate total revenue by combining "Product Price" and "Quantity Sold."

Solution: Use a formula to multiply these fields (Product Price * Quantity Sold) and display the result in the dashboard.

Outcome: Instant visibility into revenue per product, improving reporting accuracy.


2. Marketing Campaign Dashboard

Scenario: A marketing manager wants to create a personalized message combining "First Name" and "Last Name."

Solution: Use the concatenation operator (+) in the formula field to combine First Name + ' ' + Last Name.

Outcome: Simplified creation of personalized content for marketing campaigns.


3. Project Management Dashboard

Scenario: A project manager needs to track the number of days remaining until a project deadline.

Solution: Use the DATEDIFF formula to calculate the difference between the Deadline field and Today’s date:
DATEDIFF(Deadline, TODAY(), "days")

Outcome: Provides real-time tracking of project timelines, allowing the team to stay on schedule and prioritize tasks effectively.

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